HemperReviews of hemper.co

Great products and great customer service

I really love their pieces!! I ordered a piece from them and the shipping was pretty fast. Their customer service team is quick and very nice as well!! The piece itself was beautiful, well packaged, and sturdy. Smokes really smooth as well. 10/10 recommend Hemper!!

I was upset until I spoke with Gerald he is a good customer service representative

I had trouble applying a discount code I received in an email but it was fixed ASAP for me. I specifically wanted to use this discount because I am from the UK and it’s expensive but I had wanted the UFO box for a while now. I managed to save some money and purchase it. Anyway, the discount code did not work and my first port of call was to email them to ask if there was anything they could do to help me. They replied within good time and let me know that they could refund the discount amount back to me. Very very pleased with the service, I have now told my mates who want to invest in proper bongs/rigs about these guys. The boxes are so convenient, giving you a range of items to use and it gives you the opportunity to try new things. Absolutely love these guys, will be purchasing everything I need from here.

Gerald was super helpful. I’m not super experienced with vape things for carts so I was nervous I broke it. I appreciate them helping me with their product.

Customer support is quick to respond and helps out in a very timely manner. Also their products kick ass

I received my monthly subscription, & my piece arrived broken. Hemper quickly resolved the issue , & even sent me a new piece , & informed me about some insurance, so it doesn’t happen again !! Very classy , Hemper!!! Thank Y’all !!!

Very quick response and resolved my issue with no problems.