Doesn't M.
Customer support and Experience
Hi, I ordered several things through this website and it’s been great. The customer support is amazing and I really appreciate them being so fast. Her name was Gabriela and she was great :)

The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Doesn't M.
Hi, I ordered several things through this website and it’s been great. The customer support is amazing and I really appreciate them being so fast. Her name was Gabriela and she was great :)
Christy S.
This has made the 2nd time I have purchased stuff from Hemper, I am very satisfied with both of my purchases they were both shipped in a timely matter and the merchandise is always great, durable, and last long. They also have best best prices on glass pieces.
Dalibor D.
The order was little late , but Elizabeth was very nice and helpful, thank you so much, looking forward to shop again.
Melisa H.
I love my boxes every 3 months I look forward to the new glass. It takes out the shopping around for glass since glass is my favorite way to participate
Virgil S.
Thank you very much for reaching out to me and giving me options to choose from and since you said I could switch my box out I would rather have the duck box it's awesome I think and sometimes I'm inpatient and that's why I emailed you asking why my order hadn't shipped yet after a week I wasn't taking in consideration that no matter how many people you have working for you your still having to keep up with everyone in the world cause you're not just nation wide but thank you again
Nancy M.
I received my entire Hemper box with all ordered items. Their products are really top notch. Sandi was helpful with expediting my order in a timely fashion. She really came thru for me. Thanks Sandi
Mona D.
I don't want to go, but at this time I must. I will be back, enjoyed the fact that each box has been different and refreshing. The young lady that helped me was very efficient and polite, really enjoyed her service. Thank you for all the joy each box gave me, and I will be back. Many best wishes, S. Davies
Nathan
As the title states Hemper.co is a solid company all the way around. I've ordered from these guys multiple times now & have only had one mishap in the time span of a year. I placed two orders on 1/23/22 one after another & received the first order within a few days, the second one was the mishap. I'm not sure on who's end it was but, the items I ordered happened to be out of stock but still went through. After 4-5 days of nothing in the mail & no tracking updates I contacted them via email to resolve this. I was informed on what happened exactly & Hemper then proceeded to ask if i would like a replacement or refund. I stated that replacements were totally fine & I know have what I wanted and some on the way for free! Like the title states they're great, the people are awesome, fast responses. No complaints here.