HemperReviews of hemper.co

Quick I got useful information quickly and I got the help that I needed .

Gabriella helped me out wit my broken dab pencil and sent me out a replacement fast 😊😊😊

A processing error caused part of my order to be delayed. I reached out to customer service and received a response within the day. The issue was fully explained and resolved on first contact. Excellent customer service!

I recently purchased 2 different cartridges that were new to me. One of them was proned to crystallization which I had never seen before. After inquiring about a possible defect, Toka was able to contact the right people and get the right information for me. We found out what the actual issue was and that it was an easy fix! Product was totally fine and ready to go! Thank you again!

This has been a great example of customer care. Quick replies with expert knowledge. I am a customer care manager and will be using this experience as an example of what we are looking for in our contacts as well. Thank you so much for your time with my issue.

Wonderful service 10/10

Sandi was super quick in resolving my issue

Great item. Nice quality, if you like, just pick color and buy. Great functional centerpiece at night. Great customer service as well. Recommended item👍