E. J.
Many difficulties
Unfortunately, Wisp’s prescription workflow was a bad experience for me. With my order in the morning, I inadvertently listed a pharmacy that was closed. I then asked to change to a different pharmacy. That took hours. By the time they changed the pharmacy, that pharmacy also closed (10pm). I waited all day for a simple anti viral pill to be sent to my local pharmacy and I heard from various customer service people with differing reasons as to why the prescription wasn’t sent to the new pharmacy. I’m still waiting … no idea why since the prescription was approved and released to the first pharmacy.
Response from WispMar 23, 2026
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]



