Charlie D.
Suddenly WISP Canceled My Prescription Refill
I've been a customer for approximately 4 years with a prescription WISP filled regularly. Today I received notice that my next refill won't be filled because I'm over 65....they notified me as my last refill is running out. I'm 69 and they approved & refilled my prescription for years....suddenly no more, no warning and I'm left with very few days left of my prescription and the challenge of finding a Dr that is accepting new patients, scheduling an appointment, taking the tests that the Dr prescribes, await the results, then go see the Dr again to get a new prescription and have that prescription filled....no doubt I'll go a few weeks without my daily prescription. I contacted support and they said tough luck. I could not recommend WISP. UPDATE - The reply from WISP to this post has nothing to do with my issues with WISP. The reply is typical corporate BS. Beware WISP will cancel you just as you are due for a refill and leave you hanging like they did to me.
Response from WispMar 24, 2026
Hi there! We appreciate feedback and are committed to providing safe and accessible services. In some cases, in-person evaluation may be recommended to support the best outcomes. For general information on how prescriptions and telehealth visits are handled, please check out our Help Center by searching “Will I be charged if not approved for treatment?”, or reach out to our support team at [email protected].