Katie
This is like the fourth time that I've…
This is like the fourth time that I've renewed my prescription, received an email that it was sent to the pharmacy, but the pharmacy never receives it until I send emails to you asking you to please call the prescription in. Then somehow it magically gets taken care of. Don't trust them if you are in a rush.
Response from WispJun 5, 2026
Hi there! We appreciate your feedback. For general information, prescription processing and pickup timing at local pharmacies can vary based on factors such as pharmacy workflow, inventory, and staffing. Those seeking additional general information about pharmacy processing times can visit the Help Center and search for “When will my medication be ready?” or contact the support team at [email protected]



