WispReviews of hellowisp.com

I was struggling so bad with a UTI. I got online, had a brief consultation and was able to get my meds really quickly which likely kept me from getting a worse infection or hospitalization.

fast service

Never received order, four days later I received a confirmation email but order does not show in my account

Easy website to navigate. Medication process isn’t long. Fast responses and delivery. The most convenient website for what you need in an urgent matter.

This was a quick and efficient solution to my needs at the time. Will definitely use again!

Great and fast service

I was very happy with Wisp at first. They helped me find a birth control that was best for my body and pre existing conditions. However, when that medication wasn't working out, they prescribed me a medication that I with no insurance could ever hope to afford. I asked if I could have Depo, one I've taken before. They would not let me, even though I was telling them I accept and understand the stroke risk. The patient should have the final say, if they have all the information they need to know. This is not personalized care

Wisp charges 100 every 3 months to give scripts for HRT. I can deal with that but the first consult I paid for the Dr only gave me 1 month of estradiol and 3 months of progesterone. So moving forward that screwed everything up. When I messaged them to give me a refill on my estradiol it took a week for them to get it right and 18 messages later. A supervisor had to finally get involved. It never would have taken that long if you were able to deal with the same rep for each issue or at least got reps who read the previous messages so they knew exactly what the problem was. They sent the script to the wrong pharmacy after I asked them several times to send to a different pharmacy. If you have any questions expect it to take at minimum 26 hours for them to answer 1 question. If you have multiple questions in one message they still only answer 1 at a time and make you wait at least 26 hours between each answer. Sometimes you need to ask the same question 5 times because a different representative answers each time and they don't read the previous messages sent or recieved regarding your issues. Its a nightmare to be honest. Every rep needs an explanation of what happened and they still dont resolve anything. Instead they ask a question already asked and answered in previous messages then wait another 26 hours to respond. If they would just get organized and be more efficient it would help them to help customers and free up days of their time. Their system is the worst I have ever encountered. They never get back to you "within" 24 hrs as they claim. That is an absolute false statement. I have been on HRT for 7 months now and not once have they answered me within 24 hours. Its always 26 or more. Also don't make any mistakes on your responses to the Drs recommendations when asked to approve or decline. I didn't have my glasses on and clicked the wrong link and had to wait another 4 days for them to understand I made a mistake. Yes I told them 3 times it was a mistake but again they dont read previous messages!! It's so aggravating dealing with the customer service. They should prescribe anti-anxiety meds so you can handle the stressful correspondence or lack there of.