HelloVacayReviews of hellovacay.com

Was awesome- had a layover that was delayed so the suite was perfect! So happy I purchased!

Got it before our trip. It covered the whole family (5ppl) and ofcourse our flight was delayed. We didn't use it for the lounge, but opted for the food vouchers since the flight was leaving in next 2h. So we had a nice meal in a restaurant next to our gate for free. Needless to say that it paid for itself!

so i was a little apprehensive to sign up. the website didn't work quite right at first and i thought it might be a scam, but its not! it worked perfectly. just as described and paid for its self the first time i needed to use it! i have told everyone about it!

What an amazing service! My flight was delayed just over and hour, and boom, we got an amazing lounge offered to us at Chase Sapphire! It was the nicest lounge we ever were in! Thanks Hello Vacay!

Your a new oportunity to stop the sufering in airports with the delays, I have survived.

The whole process of signing up

Excellent! Except for a few minor issues (1&2). A variety of drinks were readily available. Minimal food/snacks because I was notified at 8:30pm and they close at 9pm. The company’s communication was prompt, they emailed coupons immediately after my flight was delayed by 1 hr. What could you do better: 1. Close later eg 10pm. 2. Train staff to be courteous and respectful to all patrons equally. Paola at Orlando Club on 9/1 was bad mouthing a member at the bar because he wanted a non alcoholic drink and he repeated himself (non English speaking). She was making fun of him. This was in poor taste.

A very good service I love it.