C T.
Outstanding service!
Outstanding service!! On time, informative, very friendly!!! And quick!
Response from SuperDec 5, 2024
Thank you Connie,for the fantastic review and for taking the time to let us know how we're doing!

Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Super (hellosuper.com) has 652 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Excellent

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Showing 536 reviews with 5 stars · Clear filters
C T.
Outstanding service!! On time, informative, very friendly!!! And quick!
Response from SuperDec 5, 2024
Thank you Connie,for the fantastic review and for taking the time to let us know how we're doing!
Refelina S.
Always very helpful with the process on claims submitted and following up to if the service was successful!!!
Response from SuperNov 27, 2024
Thank you for the review! and we’re happy to hear your experience was great.
Jack R.
Service was on time and the tech was knowledgeable and professional. Well done.
Response from SuperNov 26, 2024
thank you for your honest review and for taking the time to let us know how we're doing!
Kuntal B.
The locksmith was available 3 days earlier than originally scheduled. He came on time, we discussed the services needed and he completed the work quickly. Great experience.
Response from SuperNov 22, 2024
Thank you for your review! We value the awesome partnerships we have with our contractors, and we’re happy to hear your experience was great.
CP
Hello-Super was outstanding! 1) Fantastic customer service to help 2) Timely response to service needs 3) Knowledgeable technicians who corrected the issue on one visit. 4) Stress free 5) Excellent overall communication Definitely would recommend, they have it wired! Thank you
Response from SuperNov 19, 2024
Thank you for the fantastic review and for taking the time to let us know how we're doing! We're so happy that we can continue to help you care for your home.
Elizabeth T.
The app is user friendly and straight forward. They send reminders and confirmations until the services are complete. Having Super has made home repairs much less of a hassle.
Response from SuperSep 5, 2024
Elizabeth,Thank you for your review!, it's so appreciated! We are happy to assist in making your home care needs as hassle-free and pleasant as possible.
Dave
Super is always quick to respond to requests for service, and the people they contract with to do the work do a great job! I've been a customer for 2.5 years and will always renew them.
Response from SuperSep 4, 2024
Thank you for your feedback! We value the awesome partnerships we have with our contractors, and we’re happy to hear your experience was great.
Patrick
From first encounter with the company, I had a very pleasant conversation with the service writer, who was helpful, asked for specific information, and found Me an appointment with a technician that same week, as opposed to 3-4 weeks, as I have experienced with others. A pleasant, polite technician arrived, and the work was done efficiently, and mess free ina very short time. He also checked everything on the machine before He left.
Response from SuperSep 2, 2024
Patrick, Thank you ! We value the awesome partnerships we have with our contractors, and we’re happy to hear your experience was great.