SuperSuper is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Super (hellosuper.com) has 652 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Insurance · Los Angeles, California
Excellent
Insurance · Woodland Hills, California
Excellent
Insurance · Santa Rosa, California
Excellent
Insurance · Livermore, California
Excellent
Showing 536 reviews with 5 stars · Clear filters
Jeff L.
Technicians were proficient and timely with their repair. Super is very easy to work with and covered the recent repair of my wine fridge.
Response from SuperDec 12, 2024
Thank you for the feedback, it's so appreciated! We are happy to assist in making your home care needs as hassle-free and pleasant as possible.
RAW
They made filing a claim, scheduling service, and finalizing the repairs extremely easy. Very responsive and complete. I never once spoke with a representative, but I could have the need arose.
Response from SuperDec 10, 2024
We appreciate the kind words,and for taking the time to let us know how we're doing We're so happy to help you, care for your home.
Jana
Company that was used was great. They were on time and friendly.
Response from SuperDec 10, 2024
We're so happy that we can continue to help you, care for their home.
Steve T.
So far so good. Super have been great so far, for me. I have used them a few times in the last few months and I was able to request service online easily, my requested was sent to a provider fast and an appointment was made incredibly quickly. Service has been amazing.
Response from SuperDec 10, 2024
Thank you for the feedback! We’re happy to hear your experience was great,we value the awesome partnerships we have with our contractors,
La’Shonda
We have had Super for 4 years now and I am so grateful for them! Never had any issues. The app is very simple to use and customer service has been easy to communicate with as well. SUPER warranty protection is amazing and well worth it.
Response from SuperDec 6, 2024
Thank you for this fantastic review. We're thrilled you had such a great experience with our servicers, and we're happy to continue helping you care for your home!
Girish K.
Very timely and efficient service that kept us warm !!
Response from SuperDec 6, 2024
Thanks Girish! We appreciate the kind words, and are proud to help you care for your home.
Kierstin B.
This is my second year using Super and I've only had great experiences. We recently needed a thermostat replaced and the vendor was assigned very quickly, he arrived on-time, determined the item needed to be replaced and finished the job quickly. No complaints.
Response from SuperDec 6, 2024
Hi Kierstin, Thank you for the feedback! We value the awesome partnerships we have with our contractors, and we’re happy to hear your experience was great.
Mark C.
Prompt service acknowledged and good work performed
Response from SuperDec 6, 2024
We're so happy that we can continue to help you care for your home! If you ever need any assistance, please reach out to us. We are delighted to help!