Jeffrey G.
Very efficient great service
Very efficient great service
Response from SuperDec 17, 2024
Jeff, Thanks We’re proud to help you care for your home.

Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Super (hellosuper.com) has 652 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 536 reviews with 5 stars · Clear filters
Jeffrey G.
Very efficient great service
Response from SuperDec 17, 2024
Jeff, Thanks We’re proud to help you care for your home.
Jeff
The companies that get sent are always professional and get the job done the first time. Love Hello Super!
Response from SuperDec 16, 2024
Thank you for the feedback! We value the awesome partnerships we have with our contractors, and we’re happy to hear your experience was great.
Greg D.
I opened a ticket on the holiday weekend, and a tech was at my house the following Tuesday. I should have liked him to have been there sooner, but with the holiday and all, and this was just a non-functional garbage disposal it was fine. When the tech arrived, he determined the item needed to be replaced and had the new unit in in under 15 minutes. My co-pay was less than the price of a new unit, so that was great.
Response from SuperDec 13, 2024
Greg, thank you for this 5 star review. We're thrilled you had such a great experience with our servicers, and we're happy to continue helping you care for your home!
Tim F.
I recently had issues with my heat pump and Super sent out an awesome HVAC rep who was able to diagnose my issue and order parts the very same day. My problem was solved a few days later. I’ve been with Super for 5 years now and they seem to save me hundreds if not thousands of dollars per year.
Response from SuperDec 13, 2024
Tim,Thank you for the feedback! We value the awesome partnerships we have with our contractors, and we’re happy to hear your experience was great.
Jennifer H.
The tech was very professional, had good communication and seemed to be very knowledgeable.
Response from SuperDec 13, 2024
Jennifer, thank you for your review. We're thrilled you had such a great experience with our servicers, and look forward to helping you care for your home!
Michael
I was skeptical about home warranties but so far our experience with Super has been good. The policy came with free re-keying for our new home, and we've had one appliance repair so far which they took care of without too much fuss. If they continue on this course, we'll probably renew.
Response from SuperDec 13, 2024
Michael, thank you for your honest review and for taking the time to let us know how we're doing!
Angel B.
Super Home Warranty handled this transaction beautifully from start to finish! Reporting the problem online was easy. The service person (who was also great) was assigned the same day. Super communicated with me every step of the way. I highly recommend Super Home Warranty.
Response from SuperDec 12, 2024
thank you for this fantastic review. We're thrilled you had such a great experience with our servicers, and we're happy to continue helping you care for your home!
Sandra I.
I had a few issues that was going on at my home and I immediately tapped into super to get things done. I was immediately supported, super has an efficient service portal that allowed me to schedule service date, and they take it from there, ease the pressure and the stress. The service provider that was sent out was efficient and completed the task in record timing. I am definitely thankful for Super!
Response from SuperDec 12, 2024
Thank you Sandra for the feedback! We value the awesome partnerships we have with our contractors, and we’re happy to hear your experience was great.