Tim H.
Expensive...but they work perfectly!
Although the SmartShade product is quite expensive for what it is, I'm very pleased with it. I have ten of them in my rental apartment and they open and close my shades multiple times a day to adjust to the sun and my schedule. It takes a bit of time to set them up, program the app with groups and schedules, but once you have that set up, they do all the work. Batteries last a little over a month. Since each one comes with a charging cable, I ordered a 10-port fast USB charger and plug them all in at once. They charge overnight once a month, and then I'm done. Small "price" to pay for wireless motors. I needed customer support two or three times due to a defective unit, install question, and something else. They were pretty quick to reply and offered up solutions that actually worked, so no issues with support. My only suggestion would be to engineer a bracket that comes with Command Strips and are designed to accept them. I got them to work in my first apartment with Commend Strips, but when I moved to a higher floor, they wouldn't stay. Maybe a paint/drywall issue in my new place. So, I had to screw them into the wall. Tip, if you want to use voice control through Google Home with your groups, set up "Automations" through the Home App. It's a bit time consuming (if you have 24 total automations you want to set up. But being able to just say, "Hey Google, set dining room shades to 50%" and have it open or close multiple shades is priceless. Otherwise, great product. They do the job they're supposed to. I'm very pleased.