JBW
Unexpected Fees Tripled my Cost >$2k
I felt trapped and misled when I discovered after purchasing the base service that both me and my partner needed additional legal counsel to sign off on a waiver based on our selections in the questionnaire process. This required additional service more than tripled the advertised price. There was no flexibility to use our own legal counsel to circumvent the additional ~$800 per person through the platform. I thought the possibility of required additional fees were not properly communicated during initial purchase of the base service.
Response from HelloPrenup - Online Prenuptial AgreementsSep 2, 2026
Hi Jonell, We appreciate you bringing this to our attention and appreciate the opportunity to better communicate circumstances that may require attorney involvement so couples can better understand the potential total cost before purchasing. All pricing is reflected on our website and discoverable on all search platforms. With that said, we are actively seeking better ways to support transparency throughout the customer journey. If you have any suggestions, please contact us at [email protected] so we can review your experience and see how we may be able to help. Thank you for the opportunity to improve!