HelloPrenup - Online Prenuptial AgreementsReviews of helloprenup.com

Response from HelloPrenup - Online Prenuptial AgreementsNov 21, 2025

Hi Tiffany, Thank you so much for sharing your experience! We’re thrilled to hear that HelloPrenup made the process easy, affordable, and clear for you and your fiancé. Our goal is to take the stress and confusion out of creating a prenup, so it’s wonderful to know that the questionnaire, explanations, and online notarization helped you feel confident and supported from start to finish. We really appreciate you choosing HelloPrenup and taking the time to leave this review. Wishing you both all the best as you start this next chapter together!

Response from HelloPrenup - Online Prenuptial AgreementsNov 21, 2025

Thank you so much for this thoughtful and thorough review — it truly means a lot to us. We’re thrilled to hear that HelloPrenup offered the clarity, affordability, and peace of mind you and your fiancé were looking for. Prenups can feel overwhelming, especially when traditional attorney quotes are so high, so we’re glad our platform made the process accessible without sacrificing quality or understanding. It’s wonderful to hear that the explanations throughout the questionnaire helped you feel informed and empowered in making decisions. That’s exactly why we built HelloPrenup — to make legal planning understandable for real people, not just lawyers. We’re also so happy that your experience with our attorney partners was positive and collaborative. Ensuring couples feel supported, heard, and fully comfortable with their final agreement is a big part of our mission, and it’s great to know the attorney review process delivered that for you both. And we love that the notarization was smooth and professional — it’s the final step, and it should feel just as easy as the rest of the journey. Thank you again for choosing HelloPrenup and for sharing your experience in such detail. We’re wishing you both a wonderful future together!

Response from HelloPrenup - Online Prenuptial AgreementsNov 21, 2025

Hi Tiffany, Thanks so much for sharing your HelloPrenup experience! We're so thrilled it was quick and easy for you. On behalf of our entire team, thanks for including HelloPrenup in your marriage story and cheers to your next chapter!

Response from HelloPrenup - Online Prenuptial AgreementsNov 21, 2025

Hi Adam! Thank you so much for your kind words! We’re thrilled to hear that HelloPrenup made the process simple, clear, and approachable for you and your partner. Creating space for healthy, productive conversations is one of our top priorities, so it’s wonderful to know the platform helped guide you through those discussions with confidence. We also completely understand how cost can be a major barrier with traditional prenups, and we’re grateful we could offer you an accessible, high-quality alternative without the hefty price tag. Thank you for choosing HelloPrenup — we’re honored to be part of your journey and wish you both all the best in your next chapter!

Response from HelloPrenup - Online Prenuptial AgreementsNov 21, 2025

Thank you so much for sharing your experience! We’re thrilled to hear that you and your fiancé were able to complete everything so quickly and comfortably from home. That’s exactly the kind of smooth, stress-free process we aim to provide. We’re also glad the online notarization went seamlessly for you — it’s great to hear when the full end-to-end experience is easy and efficient. Thank you for recommending us! We truly appreciate it and wish you both all the best as you move forward together.

Response from HelloPrenup - Online Prenuptial AgreementsNov 21, 2025

Hi Kathryn, Thank you for taking the time to share this feedback. We’re glad to hear your prenup was ultimately completed, but we’re sorry that you experienced technical issues along the way. That’s not the seamless experience we aim to provide. We also appreciate you flagging the duplicate charge. While rare, issues like this can happen when there are interruptions during checkout, and we’re glad our team was able to resolve the refund for you quickly once it was brought to our attention. Your comments help us continue to refine both our technology and our support processes. If you have any remaining questions or need anything else, please feel free to reach out to us anytime at [email protected]. Thank you again for using HelloPrenup and for giving us the chance to improve.

Response from HelloPrenup - Online Prenuptial AgreementsNov 21, 2025

Hi Rachel, Thank you for sharing this thoughtful feedback. We’re glad to hear you found value in the service, and we’re equally sorry for the inconvenience caused by the extended maintenance window. Our goal is always to minimize disruptions, and we appreciate your patience. We also hear you on customization. HelloPrenup is designed to streamline the process with clear, structured options, but many couples do choose to collaborate with an attorney for additional tailoring — and we’re always working to expand flexibility where it makes sense. Your suggestion about adding information on what the default laws are when there’s no prenup (or when certain terms aren’t specified) is especially helpful. This is something our team is actively working on now, and your comment reinforces how valuable it will be for users. Thank you again for the constructive feedback — it genuinely helps us continue improving the platform. If there’s anything else we can assist with, please feel free to reach out at [email protected].

Response from HelloPrenup - Online Prenuptial AgreementsNov 21, 2025

Hi Stephen, Thank you for taking the time to share this feedback, we’re glad to hear your overall experience was positive, but we’re very sorry for the stress surrounding the online notarization. We know how important timing is, and this situation understandably created last-minute pressure. To clarify: the identity-verification issue you encountered is a limitation of our third-party online notary provider (PROOF), which requires a U.S. SSN or ITIN for certain international users. We agree that this requirement should be clearer, and we are actively updating our platform to better highlight these constraints upfront so non-U.S. signers are not caught off guard. We’re glad our team was able to refund the notary fee quickly, and we genuinely appreciate your feedback — it helps us continue improving transparency for all couples. If there’s anything more we can do, please feel free to reach out anytime at [email protected].