Klarity Health is a highly trusted healthcare platform by both patients and healthcare providers. Klarity Health provides low-cost, worry-free telehealth services for weight loss, mental health, primary care, therapy, and 200+ conditions. Klarity Health is rated highly by patients - 4.96 on Review.io and 4.5 on Trustpilot across the US. Check out www.helloklarity.com to learn more. Klarity Health has been focused on a single mission: connecting patients with personalized and accessible healthcare services through our online marketplace. Founded 4 years ago, we have facilitated over 350,000 telehealth visits and are trusted by 80,000+ patients and 500+ medical specialists. Whether you're seeking weight management, primary care, mental health support, or counseling and therapy, Klarity Health is your trusted marketplace for health and well-being. At Klarity Health, we prioritize your well-being with safe and high-quality practices and affordable healthcare. Our technology connects you to a diverse network of board-certified healthcare providers, ensuring personalized and attentive care. Klarity makes healthcare accessible, transparent, and stress-free, providing top-notch care you can trust.
Klarity Health (helloklarity.com) has 568 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
helloklarity.com
Website
helloklarity.com
Category
Doctors & Surgeons
Location
Redwood City, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hi there, we're truly sorry to hear that your experience didn’t meet expectations. That’s definitely not the experience we want any users on our platform to have.
We’d appreciate the chance to look into what happened and help make things right. If you’re open to it, please reach out to us at [email protected] so we can review your account and address any concerns.
Thank you.
EJ
Emily J.
Highly Recommend
Klarity Health has been completely amazing in every way for me since I started seeing a doctor on the site a couple of months ago. I have been desperately needing psych treatment for a long time now, as I was treated in the past and my issues were worse than ever. Seeing a psych dr in my area is insanity, even with my insurance it is more expensive than Klarity, and also there is like an 8 week waitlist for every provider if they are even accepting new patients. Additionally I work an hour from my house and am a single mom and just simply can’t miss work once a month to go to the doctor. Klarity allowing for weekend appts has been a life saver. I was a bit skeptical when starting and then I took a very thorough test to assess my symptoms, and met with my provider. My provider is amazing, I could not be happier, she genuinely cares about me and has taken the time to get to the root of my issues. While my diagnoses are similar to my past experiences what she determined that others failed to was that one of my issues was the cause of the other two, and by focusing on the main source of the problem, the other two would most likely be eliminated. She couldn’t have been more right. Since seeing her my quality of life and mental health have been better than ever.
Response from Klarity HealthApr 14, 2025
Hi there!
Thank you for your wonderful feedback! We’re so glad to hear that Klarity has made a positive difference in your life and that your provider has been able to help you find the right treatment. We appreciate your recommendation!
Best,
Klarity Health Team
EE
Eric E.
Double booked me and failed to notify…
Double booked me and failed to notify me, doctor was “over it”. Go somewhere else!
Response from Klarity HealthFeb 5, 2026
We're sorry to hear about this experience, Eric. Being double-booked and not notified is frustrating, and we understand how that kind of experience can affect your trust in a platform. This does not meet the standard of care and communication we expect. While providers manage their own scheduling, we are actively working to improve our booking systems to prevent issues like this. We'd like to help make this right. For your privacy and to address the specifics of your situation, please reach out through your patient portal or email [email protected]. Our team can help connect you with a provider who will give you the attentive care you deserve.
LF
Lia F.
Excellent Care
When leaving a review about my care from Charles Wade, FNP-BC, if I wanted to, I could choose from terms to describe my experience with him. I could only choose three of the terms to apply to my review headline though. To start, Charles Wade provides effective care. He can be described as: knowledgeable, compassionate, professional, friendly, thorough, respectful, trustworthy, patient-focused, skilled, caring, efficient, supportive, empathetic, and he listens well. If I was permitted to choose all of those descriptive selections, I would have. I am very happy with my patient care from him!
My previous bout with a virus included multiple emergency room visits, seeing a pulmonologist, a cardiologist, a doctor of osteopathic medicine, a neurologist, an otolaryngologist, a speech therapist, and months of respiratory therapy rehabilitation. Having it again, I began started mentally preparing myself for starting in on the previous line of recovery steps that I went through before. I tried a different approach this time by starting with reaching out to Charles. My weekend appointment with him was accepted and then my prescribed medications were ready for pickup the same day. I didn't have to start in on any of those other healthcare measures this time, thanks to this amazing nurse practitioner! I appreciate his out of the ordinary availability and his ability to treat my medical issues in just the way my body required. I can't recommend his excellent patient care services enough. This board certified nurse practitioner is the best provider I've come across. I recommend that you schedule your appointment with Charles Wade to see for yourself!
Response from Klarity HealthApr 4, 2025
Hello!
We’re so glad to hear you had a positive experience. We appreciate your recommendation and are happy to have providers like Charles on the Klarity platform.
If you ever need further assistance, feel free to reach out to [email protected].
TG
Traci G.
They are very professional and…
They are very professional and extremely accommodating
Response from Klarity HealthApr 4, 2025
Hello! Thank you for your kind words! We’re glad to hear you had a positive experience. We appreciate your support and look forward to continuing to serve you.
LH
Lauren H.
Provider Amethyst Maxey
Amethyst Maxey had excellent reviews about her bedside manner. I was excited to see if she could help me and my debilitating anxiety in my search for better help than I am currently receiving. Instead, she accused me of intentionally lying to her about my medication history and criticized me for something that, according to her I should know because I am a pre-licensed counselor. Furthermore, when asked how much I drink, I responded not very often but I have been drinking more due to my anxiety, 1 drink a night, as of late. After this, she accused me of slurring my words and asked me if I was drunk right at that moment. I was shocked and horrified at her conduct and, more importantly lack of empathy towards a person struggling. I was even more stunned when she said I probably have Bipolar Disorder or Schizophrenia and should see someone else. Trying to diagnose someone within less than 20 minutes of conversation is unethical. I would not recommend Amythest Maxey or Klarity Health to anyone. I left my appointment feeling more embarrassed and unstable than when I went in. This is not how mental health providers should operate.
Response from Klarity HealthApr 4, 2025
Hello,
We’re very sorry to hear about your experience. Klarity is a platform that connects patients with independent providers, and we take all feedback seriously. We strive to ensure a positive and professional experience for everyone using our platform.
If you’d like us to look into this further, please reach out to [email protected] so we can assist you directly. Your concerns are important to us, and we appreciate the opportunity to address them.
AB
Amanda B.
Yasser Espinal MD TERRIBLE
Yasser Espinal MD was a no show for an initial appointment (which he requested to be rescheduled). I rescheduled and he once again didn't show up and did not even inform me he would not be able to make it.
Response from Klarity HealthApr 4, 2025
We sincerely apologize for the inconvenience you experienced. Klarity is a platform that connects patients with independent providers, and we expect all providers to maintain professionalism and reliability.
Please reach out to [email protected] so we can assist you in resolving this matter. Your feedback is important to us, and we appreciate the opportunity to make things right.
OR
omar R.
Life-Changing Care: How Mary McManus Helped Me Reclaim My Happiness
I cannot express enough gratitude for the incredible care and guidance I’ve received from Mary McManus. She is truly an outstanding psychiatric practitioner who has completely transformed my life.
Before meeting Mary, I struggled with focus, multitasking, and balancing everyday life. But with her expert advice, understanding, and support, I have made incredible progress. Thanks to her, I can finally enjoy life with my kids in ways I never thought possible. Her compassionate approach, deep knowledge, and personalized strategies have made all the difference.
If you’re facing challenges with focus, attention, or mental well-being, I highly recommend Mary McManus. She is truly a life-changing professional, and I am beyond thankful for her help!
Response from Klarity HealthMar 24, 2025
Thank you for sharing your experience! We're so glad to hear that Mary McManus has made such a positive impact. We appreciate you taking the time to share your feedback!