BonsaiReviews of hellobonsai.com

Jade and the team listened to our requests and help make a change in the program to suit our needs. That is great customer service!

Bonsai has been an essential tool for running my business—everything from contracts and invoices to project tracking is streamlined and easy to manage. The platform feels professional and thoughtfully built. On top of that, their customer service is outstanding—quick to respond, respectful, and genuinely helpful. It’s clear they care about their users and are constantly improving. A solid investment for any freelancer or small agency.

love jade she’s cool

Sawyer handled my difficult questions and helped me understand how to fix my invoicing issue. He was kind, accurate and funny!

Sawyer was so helpful and quick with responding to my issue! I always have a great experience with Bonsai Support, they are not only kind, but intelligent and timely. Thank you!

Our team uses Bonsai to manage projects for our clients. It's simple to use and helps us stay organised and on track with deliverables. One key feature we love is the time tracking and project budgets, which lets our team see how each project is tracking financially against our forecasted and actual targets.

I've really enjoyed using Bonsai for the last 4 months. The constant updates are great and exactly what I'm looking for. When I have an issue, customer service is on top of it and even did a quick software update to address something I was dealing with. Really enjoy logging in every day to manage my business in one spot.

I love the customer service Hello Bonsai's team provides. Not only are they knowledgeable and courteous, but you get to know them by name. If they don't know how to help you, they will bring it back to the team. They're very well organized.