Rachel Pacio K.
Love Bonsai for invoicing and creating…
Love Bonsai for invoicing and creating contracts for my freelance design business! Great customer service through their chat feature also. Been using this service for about 5 years.

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Bonsai (hellobonsai.com) has 616 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 494 reviews with 5 stars · Clear filters
Rachel Pacio K.
Love Bonsai for invoicing and creating contracts for my freelance design business! Great customer service through their chat feature also. Been using this service for about 5 years.
Ana - Artelle C.
Bonsai has everything I need to run my design business. Building proposals is not a pain anymore and being able to send contracts, invoices and receive payments on one platform is great. I’m a big fan on Bonsai, plus they come out with me features regularly which is also great.
Victoria W.
In the past, I've always found the logistics of invoicing and contract management to be a headache. But with Hello Bonsai, everything was taken care of for me. The interface is intuitive and user-friendly, and it didn't take me long to figure out how to create a contract and send it to a client. I also appreciated the fact that I could customize the contract with my own branding and logo, which helped me to present a professional image to my clients.
Hannah
I've been using Hello Bonsai to manage a good portion of my business operations for the past few years. Their customer service is EXCELLENT, the platform is intuitive, and it covers all of my needs (invoicing, time tracking, contracts, tax information, etc.). The last time I had an issue the team took my problem VERY seriously. They asked detailed questions, made sure they fully understood the issue, and then made sure the solution was fully implemented. Took just a day and it was fully resolved. Thanks, Hello Bonsai!
Mackenzie L.
I love using Bonsai to organize my freelance work. I can't imagine going back to the way I managed projects before Bonsai - it has saved me so much time and had a positive impact on my clients' experiences. I often get compliments on the professionalism of the proposals, contracts, and client dashboard.
Sam W.
When I launched my freelance marketing service in 2019 I discovered Bonsai and it took care of tracking my time and invoicing the couple of clients I had. Over the past few years my little freelance side-hustle has turned into a full-time marketing agency and Bonsai is still handling all of my invoicing, time tracking, and books. They keep improving the platform and staying ahead of the curve.
Joseph C.
It's been a gamechanger for my business, streamlining my client process, making it easy to track invoices and easy for clients to pay me, easy to get "paperwork" out of the way...an indispensable tool all around. I tell other freelancers about it whenever client management comes up. Oh, and clients enjoy using, too. It makes everything easy for them, too, and seems to leave a favorable impression of me. So if you want to smooth wrinkles out of your biz, and look good doing it, yeah, I'd say start using Bonsai.
Ian M.
Bonsai is a HUGE time saver and anything that's difficult they have a super awesome support staff that helps you right away via chat. I love having all aspects of my business in one place, from proposals to invoices to accounting to tax stuff. Rooting for these guys.