BonsaiReviews of hellobonsai.com

Sawyer at Bonsai provided fantastic support while helping me resolve an issue with Stripe authorization. The guidance was clear, responsive, and exactly what I needed to get things moving again quickly. This level of support makes a real difference—it’s the kind of experience that keeps me confident in the platform and happy to remain a customer.

Bonsai is an excellent project management software that efficiently helps me keep my day on track. The CRM incorporates a customizable pipeline for prospects to clients, contracts, projects, tasks, time tracking with service rates, and integrates smoothly with QuickBooks. There are multiple views for workflow management, such as Kanban board, list, calendar, and Gantt. In addition, the staff is courteous, resourceful, and ready to help.

Bonsai has been my go-to invoicing app/software for almost 3 years, and I don't think I will ever go anywhere else. For the price, the support, being able to do invoices and contracts all in one app...for a freelance videographer/photographer/drone pilot. I plan on using Bonsai for many years to come...as long as they will have me.

I've been using Bonsai for 3-ish years and can usually find what I need in their robust library of help topics. But occasionally need to speak to a human. Thankfully, they are one of the few businesses left that still offer real, human-to-human customer service. I always receive a helpful, timely, and solution-focused follow up to my inquiries, and this time was no different. Thank you for your help!

I’ve been using Bonsai for years now, and it’s been a great tool for running my business. One of the things I appreciate most is how simple and intuitive the interface is. A lot of business software feels like it was designed strictly for accountants, which can make everyday tasks unnecessarily complicated. Bonsai, on the other hand, feels like it was built for actual business owners and freelancers who just want to manage their work efficiently without getting buried in overly technical workflows. Their support team has also been excellent. Anytime I’ve run into a question or issue, they’ve been quick to respond and genuinely helpful in resolving it. It’s clear they care about their users and want the platform to work well for the people relying on it every day. Overall, Bonsai has been a reliable, thoughtfully designed platform that makes running a business a lot smoother. I’d absolutely recommend it to freelancers or small business owners looking for a clean, user-friendly system to manage their operations.

HelloBonsai has been helpful with my multiple questions and continued questions. No AI support that didn’t know what I was asking, no frustration .. email, asked a question- they responded with in 24 hours .. like it’s supposed to be done .. it was refreshing and appreciated

The customer experience at Bonsai was absolutely incredible. Sawyer went above and beyond to answer all my questions and get me in touch with the right resources that I needed for my specific situation. They were fast to respond, incredibly helpful, and speak in a very human way. I could not recommend this team enough!

I've rather enjoyed using Bonsai. I found it in their early days when they were essentially an invoicing platform without all the project management features and even then it was worth the money. Their support team have always taken good care of me and they're online more often than I am so the replies have been prompt.