Sunbird
Predatory practice
I signed up for Alpha so I could get a prescription for anti-anxiety medication. They would only prescribe one month at a time so I had to pay their monthly fee in order to refill my prescription. I asked for them to give me a prescription for 12 months so I didn't have to do that every month and the answer was no. They needed to evaluate me every month. Clearly they just wanted me to pay the monthly subscription. I saw a local doctor once and she gave me a 12 month prescription. Do better Alpha.
Response from Hello AlphaApr 12, 2024
Hi Sunbird, Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.



