Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Laura S.
Excellent service and quick responses to questions and issues - I always get answers quickly
Response from Hello AlphaMay 18, 2023
Hi Laura, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Frank M.
The process is easy and my insurance is working great with me. The communication is great and prescriptions are submitted in a timely fashion. Currently I am loosing weight but it’s been slow due to my age. I’ve changed my diet, which was one of the hardest things to do. So far I’ve lost 31 pounds since February.
Response from Hello AlphaMay 18, 2023
Hi Frank, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Brenda
Your Customer service is amazing
Response from Hello AlphaMay 18, 2023
Hi Brenda, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Katie A.
Very quick turnaround for appointments. I also expected an on-line service to have very little that seemed like they were actually looking at my information and making decisions based on that, but that is not how it feels at all.
Response from Hello AlphaMay 18, 2023
Hi Katie, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Helpful and quick to respond. Hello Alpha promptly sent my prescription over to my pharmacy. Pleased with their service!
Response from Hello AlphaMay 18, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Customer In T.
The communication and the response time is TOP TIER! I have been a patient since August 2022. The responses have been within a few hours (when submitted during typical office hours or next day, if after hours). My requests for documentation have always been answered within hours or I'm given a timeframe when I can expect the documentation. I have received it before any given deadline. Any questions, concerns or requests have been resolved with their response. I have never experienced any push back on a single concern or request. The service is amazing!
Response from Hello AlphaMay 18, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Dr is very responsive usually with 24 hrs. Website ease to navigate
Response from Hello AlphaMay 18, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer Jennifer B.
Efficient, timely, and good/reliable customer service!
Response from Hello AlphaMay 18, 2023
Hi Jennifer, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
