Hello AlphaReviews of helloalpha.com

Bad communication hard to navigate website, they said my product has been delivered but was not. Not super impressed.

The process was fairly easy without insurance so easy I thought I was going to get scammed. It also delivered fast however I had ordered the three month subscription and only one months worth of medication arrived. I was still charged the full amount for three months but I’m missing my medication.

i deleted my subscription and you keep shipping and and charging my card.

Awful service , extremely slow on deliveries.

Too expensive and very hard to cancel. They have a skip for X months option but to cancel you have to go around and contact them. It just shows how ill intentioned it is.

My order says it was delivered today and it wasn’t. Tomorrow is Friday so even if they fix it I probably won’t get it until next week. I desperately need this medication. My address is correct.. idk what happened.

I was looking for a new provider for my pills and chose this company because of prices and reviews. I was happy with the process and ordered a 3 month supply. That was a week ago, when I still had about a week and a half to go on my current regiment. After my order was completed, I got an email saying I should expect a shipping confirmation within 24 hours and expect my pills between 3-5 business days. 4 days later, I emailed them to ask where my shipping confirmation was. I was then sent a tracking number that had been issued THAT day (4 days after order) and that the USPS was still waiting for the package. It's now over 3 days after the post office generated that tracking number and it STILL says "Shipping Label Created, USPS Awaiting Item" I didn't even mention that that pharmacy they decided to go with is in California and I'm in Florida. The post office doesn't even have my pills yet and I'm 4-5 shipping days away. There's no way I'll get my pills on time for me to start my next cycle, let alone within 3-5 business days. I'll be lucky to get them by this time next week. When I emailed them today, instead of valid customer service and solutions, their respose was "the pharmacy had a delay because of a power outage" unless that power outage was a week long (in which case, they should have instantly gone with another pharmacy for their customers' sakes) this is at best a weak excuse for incompetence. I will NOT use this service again and I urge anyone who needs something in a timely manner to avoid them, too.

No one ever talked to me. I took an online “quiz” and this was deemed sufficient to understand my issue. I feel like my current situation was ignored or minimized. Very strange interaction as it was almost like I was interacting with a chatbot. Avoid.