Hello AlphaReviews of helloalpha.com

Alpha should have real-time customer service at least during business hours. When you make mistakes and double charge someone, they shouldn't have to wait 5 days for a refund. Replying to tell me your customer service is asynchronous is exactly the same as telling me you don't care about your customers. I'm sure profits are higher by having fewer customer service employees answering days-old messages.

It would be zero stars. I never received it!

RIPPING ME OFF! Sent me medications I didn't order, charged me for them... Price unknown!! Asked you to close the account immediately... Email 3 days later saying it's closed... Now an email saying a package is on my porch? (1) it isn't there; (2) I don't have a clue what it could be or how much you charged my card. Of course you don't allow my card to be deleted!! Horrible!!

Good luck actually trying to get your prescription. Do NOT go through their online pharmacy. Unnecessary delays. You’re much better off going with another service or just picking up your medication at the pharmacy down the street.

I reached out to ask for a delay on this medication. I only need it periodically and I'm haven't even used any of the last months. I never heard back from anybody. Now I have a charge an extra medication and don't need it. I also can't seem to get the system to delay the next shipment. I may just cancel all together

I was given 30 days to review as I was not able to read any documentation prior to payment, and was told that I would be refunded I was not refunded I am continuing to be charged, for absolutely nothing. this is ROBERY. reporting as stolen from my credit card

Messy, terrible experience

I could not find a way to cancel my subscription online so I removed my card from my profile and was still charged and sent the pills.