Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Leazer
Quick response
Response from Hello AlphaApr 19, 2023
Hi Leazer, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Cindy G.
I like Alpha Medical for its convenience! I’m a 51 year old female and pretty familiar with my body, so for many things, I usually know what is wrong and what to ask for. One message through my phone and my Rx is at my pharmacy! Now for other things, like a tick bite, I dislike trying to “pigeon hole” something into their very limited choices. I like receiving the same practitioner often also, making her a familiar “face”.
Response from Hello AlphaApr 19, 2023
Hi, Thank you for sharing your experience! We appreciate the time you took to leave this review. We will share your feedback with our team as we work to improve our service. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Wichert Mac D.
Hello Alpha is a tremendous admirer of mine. I would strongly recommend it to anyone searching for an app to help them boost their confidence, self-esteem, and general happiness.
Response from Hello AlphaApr 17, 2023
Hi Wichert, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Erin L.
I’ve not yet gotten any notice of my prescription being sent. It’s been a week. Update: after contacting Alpha, they confirmed an issue with my prescription, and we figured out a solution.
Response from Hello AlphaApr 17, 2023
Hi Erin, Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
TLK
Easy to get care when needed for minor issues with health. Always get a message back within a few hrs to my questions or concerns. Prescriptions are sent in to my pharmacy of choice quickly without a problem. Like that I have the same NP every time.
Response from Hello AlphaApr 14, 2023
Hi TLK, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
The only reason I gave 4 stars and not 5 is because at times the response time was a little long.
Response from Hello AlphaApr 12, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We take these concerns seriously, and we will share them with our team as we work to improve our service. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
A super easy experience to see the doctor
Response from Hello AlphaApr 10, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Super easy to work with
Response from Hello AlphaApr 10, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
