Hello AlphaReviews of helloalpha.com

Response from Hello AlphaSep 30, 2021

Hi Madison - thanks for reaching out. Our Care Team has confirmed that they received your voicemail and a registered nurse attempted to contact you back in your Alpha patient dashboard with some follow up questions. Our team has not received a response to this message yet. Please do not hesitate to message us at app.helloalpha.com/messages.

Response from Hello AlphaSep 30, 2021

Hi Juliana - thanks for reaching out. Our Care Team has confirmed that they have reached out to you to explain the charges for your medication. Should you have any additional questions, please do not hesitate to message us in your patient dashboard.

Response from Hello AlphaSep 29, 2021

Hi Marcia! We’re so glad you are happy with our services. We noticed that you gave us a 1 star review (out of 5), was this perhaps by mistake? We’d love to hear from you if you have any feedback! Thanks in advance.

Response from Hello AlphaSep 26, 2021

Hi Caroline - thanks for reaching out. It's possible that your account may require you to do a return visit before we refill your medication. Please go ahead and message us at app.helloalpha.comm/messages and we will be able to look into this further and ensure you receive your medication(s). Thank you!

Response from Hello AlphaSep 25, 2021

Hi Shelley - thanks for reaching out. It can be difficult to relay the quality of care and attention that goes into each patient through telemedicine, but we can assure you that our providers strive to provide high quality care for our patients. If you have not already done so, can you please message us at app.helloalpha.com/messages? We'd love to look into your account and ensure you receive proper care for your needs.