customer
Not so happy that I was not able to…
Not so happy that I was not able to talk to a live person and I have to keep waiting for the reply. I was not guided and my membership was waisted for a month. I did not get my medication till a lot later. Real frustrating...
Response from Hello AlphaJul 6, 2023
Hello! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.



