Mishara L.
My provider that had I explained to her…
My provider that had I explained to her that I need 15mg Mounjaro. I explained I’m a Type 2 diabetic and I’ve been on Mounjaro since 9/2022. I explained I had been on 15mg for almost a year I stopped using Alpha for awhile because I was going to PCP from Optum. I told her my last dose was in Sept and she kept telling me I needed to titrate. I explained I had been on this medication for 2 years and I am not going back to 2.5. There was a nationwide shortage and that’s the reason haven’t been on 15mg. She was not understanding nor comprising in and really did not want to hear anything but titrating down. Since I’ve been off my medication I’ve been swollen and gained weight. I’m very disappointed in the care I received.
Response from Hello AlphaOct 17, 2024
Hi Mishara, We are very sorry you did not have a good experience. We appreciate your feed back and we take this information seriously. It’s our mission to provide high-quality care so we will look into this. We will reach out to you in your support thread.



