JS
I signed up for Hello Alpha on 4/26
I signed up for Hello Alpha on 4/26. I know the emails indicated 3-5 days for things to happen. I keep checking with Optum online and the prescription has not shown up in my list medicines.
Response from Hello AlphaMay 6, 2024
Hi JS! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.



