Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Joanna E.
Alpha Medical is much more simple and easier then going running to Dr and pharmacy for everything, here it's a convince in you're home. Yet if you still can't get the script that you know work for you then it's kinda useless to even use this service
Alessandra S.
The complaint I have this time is that my message did not get a response with 24 hours. It's was more than 2 days.
Allison S.
Helpful customer service
for your O.
Seems like their customer service isn't communicating well via the messages in app. Otherwise it's a good service, even with the communication errors.
Christina H.
Very pleased with my consult and my medicine came quickly right to my door!! So glad I don’t have to go to my doctor/wait in line at the pharmacy for my allergy medications anymore. However the messaging is very hard to use on a phone. I was unable to respond to the doctor in specific conversations, instead it would send to a customer service rep. Just food for thought! Thank you!
Tanya
I basically got what I set out to achieve with using this medical facility for my doctor visit without leaving my home. So that’s a BIG plus for me. The doctor was very professional and friendly towards my needs, another plus. I would and will definitely recommend this as great aid to online visits and or consultations. I tried another company and it was a total WASTE OF TIME! This was NOT the case with Alpha Medical. They actually worked with me to help me with my medical needs. I would say the only con is that it takes about 24hrs to get a reply back to my message and having to pay a $30 consultation fee twice towards the same visit. Will I continue using Alpha Medical? Oh YES, definitely! I’m overall pleased with my medical concerns being addressed and receiving help with my medical issues. I also love that it offers a good range of medical issues to help with. The overall online process was also very easy and computer friendly. Good job!
Dianne S.
So far this has been very easy to use and accessible
Na
Always right when I need it! A little sad there was no free gift this time.
