Hello Alpha Reviews | Read Customer Reviews of helloalpha.com

Hello Alpha Reviews | Read Customer Reviews of helloalpha.com

Hello Alpha reviews

Showing 5,240 reviews with 5 stars · Clear filters

customer
Oct 7, 2024
My doctor usually gets back to me right…
My doctor usually gets back to me right away. My only complaint is my monthly fee went up from 49 to 64. I am not making more money and I don't know why it had to go up with out much notice.
Response from Hello AlphaOct 7, 2024
Hi, Thanks for bringing this to our attention. I will relay this back to our team to improve communication between Hello Alpha and our patients. Please reach out in your support thread if you need anything or have any other concerns.
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Rebecca
Oct 4, 2024
Responsive care provider
Responsive care provider, easy to understand process.
Response from Hello AlphaOct 7, 2024
Hi Rebecca, Thank you for taking the time to leave this review! We’re happy to know you had a good Hello Alpha experience. It’s our mission to provide high-quality and convenient care for all our patients.
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customer
Oct 4, 2024
Membership
An error was made in my membership renewal price and was corrected right away once I emailed Fawn in member services. She also kept me updated through the process. Very efficient!
Response from Hello AlphaOct 7, 2024
Thanks so much for the review! Glad I could help! Let us know if you need anything in the future.
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Shannon P.
Oct 4, 2024
Great customer service
Great customer service
Response from Hello AlphaOct 7, 2024
Hey Shannon, Thanks so much for telling us about your experience and we are happy to hear we have great customer service!
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customer
Oct 3, 2024
Amazing to work with
Amazing to work with, answer any question I have within a few hours. Very easy to work with and freiendly.
Response from Hello AlphaOct 4, 2024
Thanks so much for the review! We are glad you had a great experience!
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Ty T.
Sep 27, 2024
Quick response
Quick response, love it!
Response from Hello AlphaSep 30, 2024
Hey Ty, Thanks so much for the review! Glad we could help and have a fast turn around time!
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Marysol H.
Sep 27, 2024
I was able to get the help that I needed
I was able to get the help that I needed
Response from Hello AlphaSep 30, 2024
Hey Marysol, So glad you received the help that you needed! Thank you for taking the time to write a review! We appreciate you!
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HC
Sep 27, 2024
Prompt service and quick feedback when…
Prompt service and quick feedback when I asked questions!
Response from Hello AlphaSep 30, 2024
Hey HC! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
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