Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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customer
Great company. The website can be improved.
Response from Hello AlphaAug 7, 2024
Hello! Thank you so much for the time you took to share your experience! We appreciate your thoughts on where we can do better. We take this feedback seriously as we work to improve our service. Thank you for choosing Alpha and letting us support you in your health journey!
Maria
They listened to me.
Response from Hello AlphaJul 29, 2024
Hi Maria! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Kristy
I have a new provider. I had been seeing the same one for several, several months. I asked my new provider about this. I never got an answer. Other then that.. hello alpha has been great.
Response from Hello AlphaMay 24, 2024
Hi Kristy! Thank you for sharing your experience! We appreciate the time you took to leave this review! If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. We appreciate your patience and understanding.
Chels
Overall good experience, it was just an expensive monthly fee.
Response from Hello AlphaMay 21, 2024
Hi Chels! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Consumer N.
the convenience of doing monthly visits on my own schedule
Response from Hello AlphaMay 13, 2024
Hi Diane! Thank you for taking the time to leave this review! We’re happy to know you had a good Hello Alpha experience. It’s our mission to provide high-quality and convenient care for all our patients.
customer
This was a fast easy process. Very helpful and easy to navigate through the app. Questions were answered in a timely manner and I would recommend.
Response from Hello AlphaApr 10, 2024
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Love the service I just wish it had an app
Response from Hello AlphaMar 25, 2024
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We also appreciate your thoughts on where we can do better. We take this feedback seriously as we work to improve our service. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Aleksandra
Quick replies from the assigned specialist
Response from Hello AlphaFeb 8, 2024
Hi Aleksandra! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
