customer
I was prescribed a medicine on 4/18 and…
I was prescribed a medicine on 4/18 and still have not received it. Disappointed with the help on getting the PA.
Response from Hello AlphaMay 6, 2024
Hello! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.



