Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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MelissaF
I've used Alpha Medical since February 2022, and never had a bad experience. Always get fast responses with care & questions.
Response from Hello AlphaOct 24, 2024
Hey Melissa, Thanks so much for the review! We are so glad you have been a patient with us since 2022 and you have had a great experience!
customer
I was in need of medication for an infection- it was a difficult situation because I live in Florida and was in preparation for a major hurricane that was arriving the next day. All of the stores were closing early (within 5 hours of me contacting Hello Alpha) due to the impending storm, and I was so worried I would not be able to get the prescription filled in time. After explaining my situation, the prescription was called in within an hour of my contacting Hello Alpha. With all of the other stresses of that day, this was such a huge thing to not have to worry about.
Response from Hello AlphaOct 22, 2024
Hi! We are so glad we were able to help! Thank you so much for leaving the review! We hope you and your family are okay from the hurricane! Please let us know if we can help with anything else in the future!
Dawn G.
They are quick, easy, affordable and user friendly!
Response from Hello AlphaOct 22, 2024
Hey Dawn, Thanks so much for the review! We are glad you had a great experience!
Charity
Super easy and fast
Response from Hello AlphaOct 18, 2024
Hey Charity, Thanks so much for the positive review! We appreciate the time you took to write this for us! Have a great day!
customer
Easy and fast appointment for weight loss. Also happy to get help with prior auth for medication!
Response from Hello AlphaOct 17, 2024
Thanks so much for leaving a review! We are so glad we are able to help you with your prior authorization and glad you had a great experience!
Nicki
Very good experience! Was able to review the information that I submitted for my update visit very quickly so that I could continue to receive my medication.
Response from Hello AlphaOct 16, 2024
Hi Nicki, Thanks for the positive review! We are glad that you were able to get all of your information quickly and able to receive your medication! Thanks for choosing Alpha!
MARIA M.
The response time is excellent! Highly professional individuals. I was honestly quite impressed.
Response from Hello AlphaOct 16, 2024
Hi Maria, Thank you so much for the review! We really appreciate the feedback! We work hard to make sure that our patients have a great experience and are responded to in a timely manner. Thanks again!
Camille
easy to get care fast!
Response from Hello AlphaOct 16, 2024
Hey Camille, Thank you for taking the time to leave us a review! We are glad that you had a great experience!
