Julie O.
It’s awful
It’s awful. My $49 payment was processed and I can not submit anything. They want another $49. No one to call and I can’t even figure out how to cancel since I’m not paying $100 for nothing. Very frustrating.
Response from Hello AlphaSep 25, 2023
Hi Julie! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.



