Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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customer
Very nice and friendly!
Response from Hello AlphaMar 29, 2023
Hi, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Barbara
Easy to work with and great staff that understands your needs. I am very pleased with all the services and the quick response each time they are needed.
Response from Hello AlphaMar 29, 2023
Hi Barbara, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Troyetta L.
They are very nice and Compassionate and caring
Response from Hello AlphaMar 29, 2023
Hi Troyetta, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Answering the questions were easy and no hassle. I received an email within a few hours. My experience today 3/29/23 has been outstanding. This team has really joined together to help me with the issues that I’m having with my pharmacy about my prescription.
Response from Hello AlphaMar 29, 2023
Hi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
I’m very impressed . Yes there are delays but if you plan for them they aren’t bad .I love alpha
Response from Hello AlphaMar 29, 2023
Hi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Cherie J.
Alpha has been very easy to use and communicate with. Quick responses and follow up. I have enjoyed using them. My NP is great.
Response from Hello AlphaMar 29, 2023
Hi Cherie, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
J B.
I was skepital to give an online doctor a chance but they have been great. I have 3 different prescriptions through them and the intake was very seamless. Their response time is usually within a few hours at the most.
Response from Hello AlphaMar 29, 2023
Hi J B, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Fantabulous F.
I have never had any issues with Alpha sometime there is a delay in response but when they have a lot of members sending in request then of course there is a delay in response. I requested for them to submit a PA to my insurance and it was submitted the same day and approved the next day!!! I love alpha!!
Response from Hello AlphaMar 19, 2023
Hello!! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
