Hello AlphaReviews of helloalpha.com

Website was disjointed and difficult to use. Need a more integrated app or something

I can't believe you just sent me the same prescription at the same dosage that I had an adverse reaction to. I am sending it back. Looks to me there is a lack of communication in your company. Do not send me any more prescriptions. I also asked for a verified price on a prescription and never received it.

they’re great, as long as you don’t need a doctors note. i was seen for a migraine, got dismissed and treated, but for some reason they couldn’t give me a doctors note?? and then they said i “wasn’t listening” when i explained that i could get fired for not having a dr note. the only reason i paid to be seen by them was because i couldn’t afford to see a doctor in person, BUT THAT’S WHAT THEY KEPT TELLING ME TO DO! even after i said i couldn’t afford to! i’m half tempted to cancel my membership.

I appreciate the service but I'm concerned that they continue to want to have reviews of my status and charge me triple what my usual doctor fee is. They've had to do this twice in 3 weeks and no changes have been seen. If I were seeing my own doctor I would only visit once every 3 to 6 months.

For one, you are very....... slow at responding to messages. You don't offer refills. You should offer refills on a continued basis. You didn't respond to when I had labs done. You should accept insurance even without a "membership".

I was told my order was pending for 2 weeks and then when I rechecked I was told it was never put through… it took me almost a month to finally get the medication

Hi! I normally have had great experiences but I wasn’t given a reminder that I needed to touch base after 3 months which would have been nice :) Then my most recent delivery, the pill vial was shattered and all of the pills were free in the envelope and I could only count 29… I’m disappointed but hoping this was a one time fluke Keri

Not a lot of patient instruction - I received no info on how to give myself a shot, precautions for my medication, things to watch for, etc.