Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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MC
Quick response, and turn around
Response from Hello AlphaApr 5, 2023
Hi MC, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Kate
Always responsive and willing to explain any questions I might have thoroughly.
Response from Hello AlphaApr 5, 2023
Hi Kate, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Quick response... very detailed answer..
Response from Hello AlphaApr 5, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Jenny
Excellent customer service and attention to patient care!!
Response from Hello AlphaApr 5, 2023
Hi Jenny, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
krystal B.
The provider is always very fast in responses and ha been helpful with any questions.
Response from Hello AlphaApr 5, 2023
Hi Krystal, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Alpha is always prompt in taking care of my needs and requests.
Response from Hello AlphaApr 5, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
beverly S.
Mackenzie Shireman, has made my experience great! She is very caring, responsive, thorough, gives complete answers to questions that I have had, and even provides information for questions that I did not know how to ask. She is amazing! She has responded to questions even on the weekends, or after hours. She has never made me wait longer than 24 hours for any responses. She is the reason that I returned to Alpha, even though I can get the service from my PCP, and plan to stay with Alpha for continued care because of MacKenzie Shireman, PA.
Response from Hello AlphaApr 4, 2023
Hi Beverly, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Absolutely love this place. They are so quick to respond to any questions I have.
Response from Hello AlphaApr 4, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
