Hello AlphaReviews of helloalpha.com

4.46,611 reviews
Clinics

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Hello Alpha

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About Hello Alpha

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.

Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: helloalpha.com
Website: helloalpha.com
Category: Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 38% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Hello Alpha reviews

Showing 5,240 reviews with 5 stars · Clear filters

Robin B.
Apr 10, 2023
One of the most top notch online…
One of the most top notch online medical service providers. From the beginning to the end is so convenient and easy. The response that you receive for your medical condition is addressed in a timely manner. I have used this service a few times and will definitely use them in the future. Keep up the great service that you provide.
Response from Hello AlphaApr 11, 2023
Hi Robin, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Guest
Apr 10, 2023
Great communication from providers
Great communication from providers, ease of access.
Response from Hello AlphaApr 11, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Marty K.
Apr 10, 2023
The speed in which my concern was…
The speed in which my concern was handled was impressive.
Response from Hello AlphaApr 11, 2023
Hi Marty, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Apr 10, 2023
Ease of use
Ease of use, convenient, quick responses from providers.
Response from Hello AlphaApr 11, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Julie
Apr 10, 2023
6 Month member and counting!
I have been using alpha for roughly 6 months now and I absolutely love the service. Every provider I had is prompt and efficient, very informative and takes the time to make sure I understand my treatment plan. However, there was a time when Alpha did have rather lengthy delays in response time, as they had an uptick in clientele but they were still much faster in their responses than my PCP who can at times take up to 5 days for a response. I think their membership pricing is reasonable and this is actually the first provider service I’ve used that I haven’t had an issue with my script being received by the pharmacy so that’s a little added bonus in my opinion lol. I only have one complaint and honestly it’s not even really a complaint, I wish I was able to keep the same provider for every visit as I do enjoy the continuity of care but I have never had an issue with a new provider not understanding my case. Thank you guys so much for all you do!!
Response from Hello AlphaApr 11, 2023
Hi Julie, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Apr 10, 2023
Quick to respond to questions
Quick to respond to questions
Response from Hello AlphaApr 11, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Shelley C.
Apr 10, 2023
I like Alpha medical
I like Alpha medical. It’s easy to use. I provide all my information and wait for the results to come in. I also like that if I have a question or issue I can send a message and receive a response.
Response from Hello AlphaApr 11, 2023
Hi Shelley, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Meredith
Apr 10, 2023
Very responsive and helpful.
Very responsive and helpful.
Response from Hello AlphaApr 11, 2023
Hi Meredith, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!

Hello AlphaReviews of helloalpha.com

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Hello Alpha reviews

One of the most top notch online…

Great communication from providers

The speed in which my concern was…

Ease of use

6 Month member and counting!

Quick to respond to questions

I like Alpha medical

Very responsive and helpful.

About Hello Alpha

About these reviews

More in Clinics

CannabisMD TeleMed

PrestoDoctor.com

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Hello Alpha reviews

One of the most top notch online…

Great communication from providers

The speed in which my concern was…

Ease of use

6 Month member and counting!

Quick to respond to questions

I like Alpha medical

Very responsive and helpful.