Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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SM
I have used hello alpha 3 years in a row to get and renew a prescription. The service is always easy, convenient, and fast. And I think the price point is great!
Response from Hello AlphaApr 24, 2025
Hi SM, Wow, three years! That's amazing to hear! Thank you so much for your continued loyalty and for highlighting our easy, convenient, and fast service, as well as our pricing. We really appreciate you being a long-term member of Hello Alpha!
Victor M A.
Quick response and resolution of my needs.
Response from Hello AlphaApr 24, 2025
Hi Victor, Fantastic! Thank you for taking the time to leave such positive feedback. We're happy to hear we could provide you with a quick response and effectively resolve your needs. We appreciate you!
Amber M.
Easy process, they listened and helped me get what I needed. Highly recommend
Response from Hello AlphaApr 24, 2025
Hi Amber, That's wonderful to hear! Thank you so much for your kind words and for recommending us. We're so glad we could provide you with an easy process and help you get what you needed. We truly appreciate your positive feedback!
DAVID
Quick great service, was able to get responses back quickly. They were able to address any concerns I had in a timely manner.
Response from Hello AlphaApr 7, 2025
Hi David, Thank you so much for your kind words! We're so glad to hear you had a smooth experience and that our team was able to address your concerns quickly. We're always here to help!
customer
The doctors really take their time with answering all of your questions. And most appreciated they don't judge you like other providers
Response from Hello AlphaApr 4, 2025
Hi, Thank you so much for your kind words! We're glad to hear that you feel heard and supported by our providers. Providing compassionate, non-judgmental care is our priority, and we truly appreciate your feedback! 💙
DJ B.
It's just really nice to be able to have access to the kind of medications you shouldn't have to sit in a doctors office for. I don't want to have to do a Tele-Med every month either. You guys are very convenient, and a valuable resource. Thank you!!
Response from Hello AlphaApr 4, 2025
Hi DJ, Thank you for your thoughtful review! We're so glad to provide a convenient and accessible way for you to get the care you need. Your support means a lot to us, and we’re here whenever you need us!
customer
I like the fact that there is a very quick response to questions and request. The entire experience is seamless
Response from Hello AlphaMar 25, 2025
Thank you for your kind words! We're thrilled to hear that you had a seamless experience and that our team was able to respond quickly to your questions and requests. Providing efficient and high-quality service is our top priority, and we truly appreciate your feedback. Thank you for choosing Alpha!
Jen
Well we had some problems getting the medicine in a timely manor so not sure if it was us switching to 3 pharmacy lol or if it was just each of the pharmacy issues ...but over all as far as the doctor telehealth appointments all that was a very easy process as I am kind of old school I guess u could say and they both were easy for me to do!
Response from Hello AlphaMar 25, 2025
Hi Jen, Thank you for sharing your experience! We understand that delays in receiving medication can be frustrating, and we appreciate your patience as you navigated the pharmacy changes. We're glad to hear that the telehealth appointments were easy for you and that the process felt smooth overall.
