HelkayReviews of helkay.com

This company / person is purely SCAM They rake your money then goes to a wrong address. The wrong address also doesn’t have the goods as info is given via Aust Post. Extreme caution trust no Chinese company

Same experience as everyone else. Total scam job. They give an incorrect tracking number that delivers to the wrong address. When you complain they say the shipper indicates it was delivered. They apologize and say they'll send another. Then they disappear. Avoid them like the plague. I just wish I knew where to report them so no one else gets ripped off.

This site appears to be a total con, I ordered the model engine for Xmas 2021 was give a false tracking code contacted them several times by email, got apologies and promises to have a new order posted Still nothing has arrived! I saw the advert on Pintrest who recommended this supplier, I advise anyone not to use this con site

I can only confirm everthing other customers already wrote. I ordered in October as chrismas present, ask several times, they answered on 15.11., that they had shipped, again several times requested, on Dec 25th they wrote, that they had delivered the parcel on Dec 4th, but I didnot get anything. Several Mailings, nothing till today...(17.2.). No parcel, no money back. Don´t order anything there!!!

I ordered an Orrery model of the Solar System in November 2021 for a Christmas present in December 2021. Helkay gave me an incorrect tracking number which was delivered to an address in London (I live at the other end of the UK). So essentially I was waiting for a parcel that was never going to arrive. That is, if they ever sent it in the first instance! From start to finish I have had to badger them every week since. I was refunded by PayPal because I chose the option of not opening a case against Helkay. That said, they stated they would send me another model to compensate for all the frustration caused. I also asked if they could confirm my actual address and a correct tracking number. Suffice to say now they are not responding to any emails. I have also contacted Pinterest as their advert could still be viewed on this platform. Looking at other similar adverts by a company called Mixcun, it appears Helkay is now trying to cheat new customers out of their hard earned cash by establishing another rip off site in 2022 stealing customers money. You just need to look at the email addresses, under 'Contact Us', of these 2 companies and the same email ending in @163.com is apparent. Anyone reading this must contact Pinterest and your Government to stop this company trading. Helkay brings down the reputation of the rest of Chinese companies. DO NOT TRUST THESE LIARS, THIEVES AND CON ARTISTS!

I also ordered engines and 3 months later got a tracking number that said it was dropped off on porch in Florida I live in Oregon they respond to every e-mail and say it is being reshipped, it would seem that I have been scammed as-well

Items ordered never arrived many emails promising delivery but nothing has arrived in almost 12 months still trying to get a refund!!! DO NOT USE THEM!!!

Thieves. do not buy from these scammers. Item didn't arrive, and a long argument to fight for a refund, still not paid.