Helium 10 Reviews | Read Customer Reviews of helium10.com

Helium 10Reviews of helium10.com

3.3705 reviews
Internet & Software
500 Technology Drive, Suite 450, Irvine, California

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Helium 10

About Helium 10

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.

Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: helium10.com
Website: helium10.com
Category: Internet & Software
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Helium 10 reviews

Showing 382 reviews with 5 stars · Clear filters

David Del Pino G.
Oct 5, 2023
that was quick
that was quick, i had a little problems of communication with other pp in the support center but Frances helped me in a moment. Thanks :)
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L. C.
Sep 30, 2023
Update on previous review
They offered me a credit instead of a refund which ended up being useful.
Response from Helium 10Oct 2, 2023
Hi there, Thank you for contacting us and we're sorry for the inconvenience or trouble this issue may have caused. I would be more than happy to take a look at your support ticket and see if there's anything we can do further to remedy this situtation. If intersted, please email me directly at [email protected] and provide your email address associated to your Helium 10 account. I look forward to hearing from you soon and have a great rest of your day! - Helium 10
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Crystal T.
Sep 30, 2023
Abigail is so incredible
Abigail was so incredible! The best customer service I've ever had. She was super quick with helping me and actually fixed what I needed with little questions asked! Super efficient and super helpful. She didn't wait for my responses to update me on the situation either.
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Hugh
Sep 29, 2023
Special thanks for the Support Agent
Special thanks for Mark Joshea Albiento for quick response.
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Sven
Sep 19, 2023
Hervorragendes Tool
Das Tool bietet eine hervorragende Möglichkeit, tiefgehende Analysen und Marktforschung im Amazon-Umfeld durchzuführen. Die Benutzeroberfläche ist intuitiv gestaltet, sodass selbst Anfänger sich schnell zurechtfinden können. Die zur Verfügung stehenden Funktionen und Daten sind ausgesprochen umfassend, was es zu einer wertvollen Ressource für jeden macht, der im Amazon-Markt erfolgreich sein möchte. Allerdings gibt es manchmal Abrechnungsprobleme, die etwas ärgerlich sein können. Diese sind jedoch eher die Ausnahme als die Regel und beeinträchtigen die allgemeine Benutzererfahrung nur minimal. Der Kundenservice ist bei der Lösung dieser Probleme in der Regel sehr hilfreich, sodass sie schnell geklärt werden können. Insgesamt ist das Tool trotz der gelegentlichen Abrechnungsprobleme sehr zu empfehlen. Es liefert wertvolle Einblicke, die es ermöglichen, fundierte Entscheidungen im Amazon-Geschäft zu treffen. Daher würde ich es definitiv weiterempfehlen für jeden, der im Amazon-Marktplatz erfolgreich sein möchte.
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Mike Y.
Sep 13, 2023
the support provide me a solution for…
the support provide me a solution for invoice not showing currency. now i can apply for expense for my company, and it helps a lot.
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Mustafa A.
Sep 11, 2023
Super support
Super support, problem was solved within 24 hours, top! A special thanks to Mike da Jose, thanks for your great effort
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Mary Ann T.
Sep 9, 2023
Wonderful Experience!!!
My experience was absolutely the very best. Hazel was patient and knowledgeable. She had to walk me through "screen shots" and how to get them to her so she could see what I was seeing but once she saw what was happening with me, she was able to solve my problem toot sweet. She is a wonderful employee and deserves a raise!
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