Helium 10Reviews of helium10.com

Bought their $47/month booster pack and additional credits weren't given. Now I am paying this monthly with no deadline for when this will be fixed.

Beim Versuch, mein selbst verlegtes Buch über Amazon Ads zu bewerben, bin ich in einem YouTube-Beitrag auf Helium 10 verwiesen worden und habe das Starter-Paket gebucht. Dieses mit 36€ pro Monat nicht billige Produkt liefert enttäuschend wenig, alle Subtools sind so begrenzt, dass man keine brauchbaren Ergebnisse bekommt. Die Ergebnisse bei Keyword- und anderen Suchen waren für mich total unbrauchbar. Mag sein, dass die teure Vollversion für große Anbieter nützlich ist, für einen Gelegenheitsnutzer zahlt sich die Standardversion nicht aus.

c'est des arnaqueur, il te fait vendre les abonnement mais jamais complet avec tout les indicateur voulu , les plus important il le garde pour l'abonnement diamon, pour te faire pousser a payer plus cher , pourtant pas déclarer à l'avance, il y a plein d'autre outils beaucoup plus intéréssant

Helium is the worst company I have ever used, if you want to pay for services that do not work, only speak to Virtual Bots and then remote customer service agents that are as useless as bots with NO access to speaking to a HUMAN then choose Helium, be careful when you tick their terms and conditions as after 7 days you give away any rights to a refund.

Helium 10 is a fraud and scam! They created a non-existent fake email and duplicated your bank card to repeat charge customers. If you question them, they will say you did it, and you can not cancel a fake account with your card because you do not have access! They even asked for your copy of ID! Baster! Stay away from them and report them to the regulators and police! Block them from your bank and order a new card! These companies should be taken down!!!

I subscribed to Helium 10 but haven't used it for over 6 months. Recently I was charged €99 for automatic renewal. I contacted support immediately to ask for a refund. Unfortunately, they refused, citing their terms. I understand rules, but charging without usage and refusing a refund is not fair. They offered only credits, which I don’t need. I’m unemployed and this money is critical for me. This was a bad customer experience. I expected understanding, not formality. Be careful with automatic renewal – they don’t even send a reminder. I do NOT recommend this service unless you are using it daily.

Really disappointed with how unclear the refund rules are. They said it was easy to cancel, 7 day trial, on my 6th day I cancelled and now after 10 days I saw that there's still no refund, I pinged them in the chat and they said that the refund before 7 days only happens if I reach out to customer support, it doesn't work if I just press cancel on my subscription. Like, why is that button even there there? This is MISLEADING and unethical! They still say "as a gesture of our goodwill and commitment to your satisfaction, we offer to refund the unused portion of your last payment.". ZERO goodwill, they're being super dishonest and have the nerve of telling me about goodwill!

Signed up for their $270 package and could not get a single person to reply to me or setup a call with me to teach me their system... but I did get a call from a guy wanting to sell me their enterprise version for a ton more money even though I had been trying to contact someone there for a month just o spend 5 minutes with me so I could ask some questions.. Absolutely awful business model. No idea what to do on it and no one to help me.