Helium 10 Reviews | Read Customer Reviews of helium10.com

Helium 10Reviews of helium10.com

3.3705 reviews
Internet & Software
500 Technology Drive, Suite 450, Irvine, California

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Helium 10

About Helium 10

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.

Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: helium10.com
Website: helium10.com
Category: Internet & Software
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Helium 10 reviews

Showing 382 reviews with 5 stars · Clear filters

Mahram Ali A.
Aug 20, 2024
Providing good service of a company.
Helium 10 team's response was good.
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오용선
Aug 6, 2024
Helium10 is excellent in consideration…
Helium10 is excellent in consideration and respect for a small company like us. I felt once again that Helium10, which cares for and respects the weak, is a world-class global company!! Thank you very much!!
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Kasey W.
Aug 5, 2024
Prompt response and suggestion to fix customer's concerns
H10 was providing me with prompt response and suggestion to fix my concerns after I emailed them. As long as you provided your details like screenshot, etc, I believe they would respond you swiftly.
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Jahirul Islam R.
Jul 29, 2024
Exceptional Customer Service!
I recently subscribed to Helium 10 but soon realized that I didn't need it at the moment. When I reached out to their support team to request a refund, they didn't ask any questions and promptly started the refund process. I am incredibly satisfied with their efficient and customer-focused service. The ease and speed with which they handled my request have truly impressed me. Highly recommend their service!
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Soroush M.
Jul 23, 2024
Happy Customer
I have been with Helium 10 for 2-3 years. Very happy with them. Their software is amazing and their customer service while not the best, but it's pretty great.
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Gladynel C.
Jul 12, 2024
Prompt response to any situation!!
Great customer service and prompt respond!! I totally recommend it. Lloyd was very helpful to me … thanks again
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Martin C.
Jul 11, 2024
Helium 10 is awesome
Helium 10 is awesome. Cant describe how much is helps me looking for, and analizing products on amazon. The amount of information you get from it is absolutely amazing. The training modules and very good as well!!
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Gary Y.
Jul 10, 2024
Great Customer Support
John is very friendly and responsive. The first customer support I've met who will tell me he's looking into a solution. He's also knowledgeable. And he uses screenshots to clarify steps for me to follow through makes everything more clear compare to using text only. Excellent support!
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