Helium 10 Reviews | Read Customer Reviews of helium10.com

Helium 10Reviews of helium10.com

3.3705 reviews
Internet & Software
500 Technology Drive, Suite 450, Irvine, California

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Helium 10

About Helium 10

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.

Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: helium10.com
Website: helium10.com
Category: Internet & Software
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Helium 10 reviews

Showing 382 reviews with 5 stars · Clear filters

Geri
Jul 15, 2021
Time and Money Saver!
Helium10 helps me save time in many ways. I use it to create and optimize product listings, research new products, monitor existing listings. Part of the monthly subscription is usually covered by the money I get back from the Refund Genie feature. I highly recommend Helium10 and would not want to run my business without it.
Response from Helium 10Apr 20, 2022
Hi Geri! Firstly, we just want to say a huge thank you for taking the time to leave us feedback! That's awesome to hear! X-Ray (for product research), Listing Builder and Optimizer all play a huge role in our tool lineup at Helium 10, be sure to check out the rest of our tools as well! If you have any questions or need any help with any of our tools, please don't hesitate to e-mail us at [email protected]! Thank you again and have a great rest of your day!
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Valentina S.
May 20, 2021
Excellent service
Excellent service
Response from Helium 10Mar 31, 2022
Hi Valentina! Thank you for taking the time out of your day to leave us a review, we really appreciate your feedback! We're so happy to hear that Helium 10 is working great for you, if there's any feedback you'd like to give us please e-mail us at [email protected]. Thank you again and have a great rest of your day!
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April F.
May 13, 2021
Don't buy from this scurrilous…
Don't buy from this scurrilous organisation!
Response from Helium 10Apr 20, 2022
Hi April! We appreciate you for providing your honest feedback, thank you. We apologize for any issues you may have been dealing with at the time and we'd love an opportunity to help you out or answer any questions you had. If interested, please contact us at [email protected] and we'll be able to further assist you. Thank you for your time, and have a great rest of your day!
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Dee Copeland P.
Mar 15, 2021
Tool is solid and extremely helpful
Tool is solid and extremely helpful. Couldn't run our business without it
Response from Helium 10Apr 20, 2022
Hi there! Thank you for the kind words, we greatly appreciate it! Our goal at Helium 10 is to provide the necessary tools to help you manage and grow your e-commerce business! If you have any suggestions on how we can improve our software or support, we're all ears! Send your suggestions to [email protected]! Thank you again and have a great rest of your day!
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Kay
Feb 11, 2021
Intuitive and useful tools to quickly…
Intuitive and useful tools to quickly make good decisions. Wouldn't be without it on the Amazon FBA journey. Keep it coming.
Response from Helium 10May 16, 2022
Hi Kay! That's so awesome to hear, thank you so much for the kind words! Our goal at Helium 10 is to provide everything you need to be successful at selling on Amazon and more! Have a great rest of your day and thanks again!
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Doomi O.
Feb 1, 2021
Super
Hello, we are using Helium10 for a year and so by now. It's highly intuitive and very usefull to do researches. Absolutely raccomanded
Response from Helium 10May 16, 2022
Hi there! We at Helium 10 just want say a big thank you for taking the time to leave us a review, we appreciate it! Thank you and have a great day!
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Yvonne
Jan 26, 2021
The staff at Helium 10 prioritize…
The staff at Helium 10 prioritize helping newbies figure out how to use their amazing tools. If you don't find the How-To video you need, you can use Chat to ask a quick question. They are always online, not just during certain hours, like some businesses.
Response from Helium 10May 16, 2022
Hi Yvonne! Reviews like this bring HUGE smiles to our team here at Helium 10! Thank you so much for taking the time to leave a review/feedback, we appreciate it. We definitely pride ourselves in educating our users on how to use our tools as well as providing the necessary resources such as YouTube videos, webinars, Q&A's and more, to ensure that they are setup for success on their seller journey! Thank you again and have a great rest of your day!
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Kevin
Jan 26, 2021
Great customer experience
Content, support, expertise, guidance & continual improvement. Helium 10 is an essential resource Cassandra the social media manager was a great help as well 🙂
Response from Helium 10May 16, 2022
Hi Kevin! A huge thank you for taking the time to leave us a review! We agree that Cassandra is the BEST! We also agree that Helium 10 is definitely an essential tool to any e-commerce business. Thanks again and have a great day!
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