Helium 10Reviews of helium10.com

Response from Helium 10Apr 24, 2023

Hi Davis! Thank you so much for your positive feedback! It's always wonderful to hear that our Support team is providing excellent service to our valued Helium 10 users like yourself. As a Helium 10 Member, I wanted to make sure you were aware of our exclusive Facebook Group. This group is a fantastic resource for Amazon sellers who want to collaborate and learn from others in the industry. I think you'd enjoy being a part of the community! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Davis and have a great rest of your day! - Helium 10

Response from Helium 10Apr 24, 2023

Hi Jo! We hope this message finds you well! Your kind words mean a lot to us and serve as a reminder that our Support team's hard work and dedication do not go unnoticed. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Jo and have a great rest of your day! - Helium 10

Response from Helium 10Apr 21, 2023

Hi Saloni! Thank you so much for taking the time to leave us your positive feedback! We appreciate you recognizing the hard work and dedication our Support team has to provide excellent support and service to Helium 10 users. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Saloni and have a great rest of your day! - Helium 10

Response from Helium 10Apr 13, 2023

Hallo Patrick! Zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre ehrliche Bewertung zu hinterlassen. Wir schätzen es sehr! Wir wissen es zu schätzen, dass Sie unsere Tools und Ressourcen als wertvoll für Ihr E-Commerce-Geschäft erkennen! Wussten Sie, dass wir eine exklusive Facebook-Gruppe für Helium 10-Mitglieder haben? Diese Gruppe ist eine Gemeinschaft zukunftsorientierter Amazon-Verkäufer, die bei allen Dingen im Zusammenhang mit dem Verkauf bei Amazon zusammenarbeiten! Wenn Sie noch nicht beigetreten sind, empfehle ich Ihnen auf jeden Fall, es sich anzusehen! → https://www.facebook.com/groups/Helium10Users/ Danke Patrick und einen schönen Rest des Tages! - Helium 10

Response from Helium 10Apr 14, 2023

Hi Francisco! Thank you for taking the time to leave us your feedback. We apologize for the inconvenience for the issue on hand. We've explained that the problem that you're facing is due to inaccurate data in Amazon's API reports. We've reached out to Amazon to fix this issue and they've recognized this buy and is taking steps to resolve it. As per the latest update, the issue is anticipated to be fixed in the next week. If you have any further questions or concerns, feel free to reach out to our Support team at [email protected]. - Helium 10

Response from Helium 10Apr 3, 2023

Hi Rodrigo! Thank you for taking the time to share your experience with us. We're sorry to hear that our billing management did not meet your expectations and that you had a negative experience with our Support team. I can understand your frustration and disappointment and I'd like to apologize for any inconvenience these issues may have caused. We take all feedback seriously and would love an opportunity to resolve this issue for you as soon as possible. If interested, please contact me directly at [email protected] so that we can discuss the details of your situation and work towards a satisfactory resolution. Thank you again for your time Rodrigo and I look forward to hearing from you soon! - Helium 10

Response from Helium 10Mar 17, 2023

Hi Tony! We're sorry to hear about your recent experience with Helium 10. As a company, we take all feedback whether postive or negative seriously, and are committed to providing the best service possible to our customers. With that being said, we understand that you had issues with your subscription and were charged unexpectedly. We apologize for the inconvenience this may have caused. We would like an opportunity to take a look into your case and work with you to resolve this issue. If interested, please email me directly at [email protected] and include the email address associated to your Helium 10 account. Thank you for your time Tony and I look forward to hearing from you soon! - Helium 10

Response from Helium 10Feb 14, 2023

Hi Elizabeth! Thank you so much for the kind words and for being a Helium 10 user - we greatly appreciate it! We're so glad that you're finding our tools useful for a wide variety of use cases and that you're implementing our tools in your ecommerce business! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Elizabeth and have a great rest of your day! - Helium10