Helium 10 Reviews | Read Customer Reviews of helium10.com

Helium 10Reviews of helium10.com

3.3705 reviews
Internet & Software
500 Technology Drive, Suite 450, Irvine, California

Call Directions Website

Helium 10

About Helium 10

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.

Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: helium10.com
Website: helium10.com
Category: Internet & Software
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Internet & Software, California

Helium 10 reviews

Showing 382 reviews with 5 stars · Clear filters

Haumesser
May 11, 2023
Walter Platinum Subscription
I was in contact with several people in your team. Lanz, Ray, Celina and Arjay, the whole team was very competent. Lanz and Celina were the two people I was most in contact with. I am very happy that I was able to find a solution with the help of your employees.
Response from Helium 10May 12, 2023
Hi Haumesser! Thank you for your positive feedback about our Support team. We are thrilled to know that we have met your expectations and provided you with excellent service. We value your feedback and are always looking for ways to improve. If you have any suggestions or feedback, please don't hesitate to let us know. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Haumesser and have a great rest of your day! - Helium 10
Report
Nasanin
May 11, 2023
Micheal da Jose anwered quickly and was very polite
Micheal da Jose helped me in solving the problem/question that I had. He replied quickly and was very polite.
Response from Helium 10May 12, 2023
Hi Nasanin! Thank you for your positive feedback about our Support team. We are thrilled to know that we have met your expectations and provided you with excellent service. We value your feedback and are always looking for ways to improve. If you have any suggestions or feedback, please don't hesitate to let us know. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Nasanin and have a great rest of your day! - Helium 10
Report
Nate
May 10, 2023
Helpful
Helpful! Did exactly what I needed.
Response from Helium 10May 12, 2023
Hi Nate! Thank you for your positive feedback about our Support team. We are thrilled to know that we have met your expectations and provided you with excellent service. We value your feedback and are always looking for ways to improve. If you have any suggestions or feedback, please don't hesitate to let us know. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Nate and have a great rest of your day! - Helium 10
Report
Jasmine
May 10, 2023
Super helpful
Super helpful! My issue was resolved within minutes of being connected to an agent.
Response from Helium 10May 10, 2023
Hi Jasmine! Thank you for your feedback! We are delighted to hear that you are happy with our Support team's efforts. At Helium 10, we take pride in providing top-notch customer service to our users. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
Report
Rising Sun E.
May 10, 2023
really good service!!
really good service!!
Response from Helium 10May 10, 2023
Hi there! Thank you for your feedback! We are delighted to hear that you are happy with our Support team's efforts. At Helium 10, we take pride in providing top-notch customer service to our users. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
Report
DMD
May 9, 2023
Great Customer Service
My customer service rep, Audrep Pearl Ceniza, did a great job of answering my questions in a timely manner. She provided the answers I needed.
Response from Helium 10May 10, 2023
Hi there! Thank you for your feedback! We are delighted to hear that you are happy with our Support team's efforts. At Helium 10, we take pride in providing top-notch customer service to our users. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
Report
giuseppe B.
May 9, 2023
¡Perect!
¡Perffecto! It helped me a lot! Muchas gracias!
Response from Helium 10May 10, 2023
Hola Giuseppe! ¡Gracias por sus comentarios positivos! Su satisfacción es nuestra principal prioridad y continuaremos trabajando arduamente para cumplir con sus expectativas. ¿Sabías que tenemos un grupo de Facebook exclusivo para miembros de Helium 10? ¡Este grupo es una comunidad de vendedores de Amazon con visión de futuro que colaboran en todo lo relacionado con las ventas en Amazon! Si no te has unido, ¡definitivamente te recomiendo que le eches un vistazo! → https://www.facebook.com/groups/Helium10Users/ No dude en comunicarse con nosotros si tiene alguna pregunta o inquietud. ¡Siempre estamos aquí para ayudar! - Helium 10
Report
Amit P.
May 9, 2023
Very prompt
Very prompt , relevant and helpful reply, got my problem sorted within minutes in just one email!
Response from Helium 10May 10, 2023
Hi Amit! Thank you for your positive feedback! Your satisfaction is our top priority, and we will continue to work hard to meet your expectations. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
Report