GOKSEL G.
Please refund my $1000
I saw that 1000 dollars had been debited from my credit card by Helium10 and I immediately logged in and saw what was happening. I noticed that my helium10 account has been used by others for a long time. I swear I did not share my account with anyone, I opened 2FA yesterday and changed my password. These guys used my account and upgraded my package, why would I want this if the ones I allowed did it. I have been scammed right now and you are not helping me/ I want to stay in the platinum package. Please refund my $1000. I want to cry right now. I was literally defrauded of 1000 dollars. Where did these guys get the password? Is there a guarantee that they haven't hacked your site?
Response from Helium 10Oct 2, 2023
Hi Goksel, Thank you for contacting us and we're sorry for the inconvenience or trouble this issue may have caused. I would be more than happy to take a look at your support ticket and see if there's anything we can do further to remedy this situtation. If intersted, please email me directly at [email protected] and provide your email address associated to your Helium 10 account. I look forward to hearing from you soon and have a great rest of your day! - Helium 10



