Misha M.
Fraudulent activity
Fraudulent activity Asked for a refund WITHIN 7 DAYS as per their website, and they refuse to refund. I will make it my life’s work to ensure they never make another single dollar from this type of activity if I have to.

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.
Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Showing 271 reviews with 1 star · Clear filters
Misha M.
Fraudulent activity Asked for a refund WITHIN 7 DAYS as per their website, and they refuse to refund. I will make it my life’s work to ensure they never make another single dollar from this type of activity if I have to.
Iván S.
They deactivate your account for a few weeks and then start charging you for subscriptions you never requested. Be very careful. They don't refund your money. They offer monthly plans but charge you for the whole year.
steven G.
If I could leave less than 1 star I would. For the past 6 months this software has went to crap. I have reached out to troubleshoot numerous times and they keep telling me it will get fixed. Month after month I have paid $99 for something that doesn't work. I am actually so sick of it at this point. This company blowsssssss!
Miguel
I purchased the starter plan and within less than an hour I realized that plan was EXTREMELY limited, you barely get any features and certain things are limited to a small number of uses per month. And to think it's $40-50 is a rip off. I asked for a refund within that hour and they refused. They offered credits instead.. I'm pretty sure that's because they know the starter plan doesn't offer a lot so they don't want to have to give back a lot of refunds hoping you'll upgrade to $100 a month with the credits
Edgar V.
I would not recommend this to anyone, they took my credit card information and resubscribed me without my consent. I emailed them shortly after the resubscription thinking that they would understand the mistake and kindly offer me a refund. But instead, they give me the run around and state that i chose to resubscribe, which is not true, there was never an email sent out to let me know about a resubscription or any sort of warning, i had to cancel my credit card to make sure that it did not happen again. These people are literally stealing $1,000 USD from me.
Emiko O.
Avoid this company at all costs and do not fall for their free trial scam. Once you have cancelled, they will reactivate your account after 6 months saying it was all “in the fine print”. Accounts aren’t cancelled, they take “naps” and “awake in 6 months”. Silly me for not looking at a junk email from a company I cancelled to see they were going to reactivate my account in 7 days, what a dummy. AVOID!
VirtuoEgo
These guys are running task scams: Task scams involve a website or mobile app that claims you can earn money by completing easy tasks, such as watching a video, liking a post, or creating an order. A very common characteristic (but not entirely exclusive) is that you have to complete sets of 40 tasks. The app will tell you that you can earn money for each task, but the catch is that you can only do a limited number of tasks without upgrading your account. To upgrade your accounts, the scammers will require you to pay a fee. This makes it a variant of the advance fee scam. The goal of this scam is to get people to download the app for easy money and then encourage them to pay to get to the next level. It's impossible to get your "earnings" out of the app, so victims will have wasted their time and money. This type of scam preys on the sunk cost fallacy, because people demonstrate a greater tendency to continue an endeavor once an investment has been made, and refusing to succumb to what may be described as cutting one's losses. Be warned.
VEDNAM
⚠️ Helium10 Scammer And Fraud Website Don't Buy Anything 0% Support, 🔍 I want the Resolution of my Paid amount $80. If you merge this one Ticket again with Anyone else with Old or New... Because there is No Response after Merge these Ticket. I will Move with ChargeBack Directly As I used Your Helium10 2-3 Day's Max Further I Already Raise a Refund Request. that You Denied to do it ... Before You Asking for the Problem ... On Every Point of Your Software Have Problem And Getting Problem to Achieve Right Data. What does mean of Not Refunding the money in 7 Day's Money Back Guarantee. If you facing Problem with my IP Address. Then Blocked me Permanently ... But I need my money Back I don't Have that much fund's to Invest anywhere else ... Thanks Waiting for Refund or Reactivation of Account. If Not Then I will Raise a ChargeBack Dispute + Complete Post on my Blog Website about Your Wrong Scam Things.