Helium 10Reviews of helium10.com

A Complete scam! They don't want to refund my money and they charged me one day before the billing day its unbelievable they can get away with it though..

My experience with Helium 10 customer service was completely unacceptable. I requested a refund less than 24 hours from a transaction on my card, which I did not intend to come out as I paused my subscription, (Which was suggested by helium 10, rather than canceling as I should have) for I am not using their services due to Amazon difficulties. Rather than refunding me the money (being that it hadn't even been a full 24 hours and I haven't used any of their services), they tried to offer me credits that I will never use. They are robbing me for my money. Negative 10 stars in my opinion. I have never has a company refuse to refund my money for something I did not use. This is absolutely absurd. I am taking this to my bank and will continue to write bad reviews unless Helium 10 refunds me my money.

Be carefull of this company. I signed up for an account 1 year subscription. I tried to go online to see the information on my plan nothing. No end date. No option to cancel, no emails. Customer services were contacted, and they said I needed to speak with the account manager, who I have no idea who that is. Eventually, I got an email with the information only to be told they were automatically renewing to a 12-month contract. Any company that does not show clear information or enable you to cancel easily should not be trusted. The software is actually not that bad, but for this reason, I would not recommend it.

Stay away, most of the tools you might need are in the Diamond plan as Platinum plan is limited in functionality. They will also use the T&C's at every opportunity to charge you.

They continued to charge me when I canceled and customer service refused to give a refund. I don't recommend using them. SCAM

Most of the services they provide are redundant with features you can find in Amazon Seller central. If you're trying to do product or keyword discovery, use the Product Opportunity Explorer tool in Seller Central.

My account is about to reactivate and I can’t cancel or delete it before being charged. I can’t do nothing to prevent being charged. This must be iligal

You have to be aware of these people they charge you without your knowledge dont link your card into this platform if you try to charge back they flip the coin against you and saying you aggreed when you signed up and also the platform is very bad you will never find a winning product you get high competition products be aware im writing this to safe someone from these scammers