Heidi's Nail Lab Reviews | Read Customer Reviews of heidisnaillab.com

Heidi's Nail LabReviews of heidisnaillab.com

4.760 reviews
Personal Care
731 Hawkins Ave, Ronkonkoma, New York

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Heidi's Nail Lab

About Heidi's Nail Lab

At our salon, we design beauty and wellness journeys that are tailored to your exact needs. We are dedicated to helping you make healthier choices by providing insight into a better state of being through natural organic treatments and result-driven approaches. Our luxurious, modern salon offers a blend of services and space throughout, from signature pedicure and manicure treatments, to stunning nail designs, to top-quality products, and a friendly, welcoming environment. The safety and comfort of our clients is of the utmost importance to us. Our commitment to adhering to the highest standards in our industry is the reason for this. Our nail care services follow state regulations by sanitizing and disinfecting all reusable tools.

Heidi's Nail Lab (heidisnaillab.com) has 60 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: heidisnaillab.com
Website: heidisnaillab.com
Category: Personal Care
Location: Ronkonkoma, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Heidi's Nail Lab reviews

60 approved reviews, newest moderated first

Melissa U.
Feb 3, 2025
Amazing!!
Helen is such a nice and sweet person and I absolutely love the way she does my nails. She really listens to exactly what I want.
Response from Heidi's Nail LabApr 2, 2025
Helen truly embodies the care and attention we strive for, and we’re overjoyed she’s made your nail experience so special. Her ability to listen and bring your vision to life is something we deeply value we’ll be sure to share your kind words with her! Thank you for trusting us with your nails. We can’t wait to see you again soon!
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Jessica
Feb 3, 2025
Best place out there
Ever since I started going there everyone is always friendly and great at what they do!!
Response from Heidi's Nail LabApr 2, 2025
We're thrilled to hear you've had such consistently great experiences with our team. Creating a friendly atmosphere and delivering excellent service is what we strive for every day, so this means the world to us! We'll be sure to share your compliments with the entire team. They'll be so happy to know they're making your visits enjoyable. Can't wait to welcome you back for another wonderful visit soon!
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Jalene M.
Jan 3, 2025
i love this place
i love this place! i've been coming here for almost 3 years and have never had a bad experience! everyone is so great and know how to make their clients happy! i love going to kay she does an amazing job every single time and is so sweet!
Response from Heidi's Nail LabApr 2, 2025
Three years of trust and smiles mean the world to us, thank you for being such a cherished part of our salon family! We’ll make sure Kay and the whole team see your kind words; they’ll be over the moon knowing they’ve made your experiences so special. Can’t wait to welcome you back for many more years of amazing nails and sweet conversations! Until then, keep shining!
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Donna M.
Dec 3, 2024
Anna is AMAZING 🤩❗️
Anna is AMAZING 🤩❗️ Best nail salon in town ❤️
Response from Heidi's Nail LabApr 2, 2025
We’ll make sure Anna sees this, she’ll be thrilled to know she made your experience so special. It’s clients like you that make our salon shine! Can’t wait to welcome you back for your next AMAZING set.
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JL
Nov 2, 2024
It was clean but….
It was clean but the appointment I booked online said the pedicure should be an hour. It was done in 30 minutes with barely any massage. I was done with a mani pedi in 45 minutes. The nail tech was friendly and really took her time to clean up cuticle. However, they really need to remove their masks if they are trying to tell you something about pricing or changing the services booked. There was a big miscommunication because I couldn't hear everything being said to me with the mask on and an Airpod in one ear and was surprised when I was given my total. She did reduce the total because I couldn’t hear her well and didn’t know I was given a higher end mani pedi. The job she did was great and the nails look fabulous but I was very disappointed with the services not being exactly what they are advertised as.
Response from Heidi's Nail LabApr 2, 2025
Thank you for sharing your feedback. We’re glad you enjoyed our clean environment and the quality of work, and that our nail tech was friendly. We apologize for the confusion regarding the pedicure time and pricing. We really appreciate your insights on improving communication. We’re committed to making sure our services match what’s advertised and will work on these areas. We hope to have the opportunity to provide an even better experience for you next time.
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Mikayla
Oct 10, 2024
Everything is wonderful!
Everything is wonderful! From the service, to the outcome of my nails… always impressed and satisfied! I go to Anna and love the work she does!
Response from Heidi's Nail LabApr 2, 2025
Thank you for your wonderful review! We're thrilled to hear you're always impressed with our service and Anna's amazing work. Can't wait to have you back!
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Rachael
Oct 4, 2024
Customer service is always wonderful at…
Customer service is always wonderful at Heidi’s! The people are kind and always do a wonderful job. This is the best place for manicures and pedicures.
Response from Heidi's Nail LabApr 2, 2025
Thank you so much for your kind words! We’re thrilled to hear you always have a great experience with us. Can’t wait to see you again soon!
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Deborah P.
Sep 19, 2024
Friendly staff
Friendly staff. Helen and Heide are meticulous when it comes to customer satisfaction. Highly recommend Heidi's Nails!!
Response from Heidi's Nail LabSep 19, 2024
Thank you so much for your awesome review! We're glad to hear that Helen, Heidi, and the team are meeting your expectations. Your recommendation means the world to us! Hope to see you again soon! 💖
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