Megan M.
It’s gonna be a no for me dog
I booked a spa pedicure online, but quickly realized I was only receiving what felt like a basic, regular pedicure. By the time I realized how much was being skipped, I felt it was too late to say anything, so I let it go. Unfortunately, the entire service also felt extremely rushed. The nail technician never even filed or smoothed the bottoms of my feet and skipped several other steps I would consider standard for a pedicure—let alone a spa pedicure. When I got to the drying station, I noticed that the polish on my big toes was uneven and sloppy, so I politely mentioned it to the employee nearest the front desk. She told me to let my nails dry first and then they would fix them. I was confused as to why I would need to fully dry polish that would have to be removed and repainted anyway. When I pointed that out, her response and demeanor made it very clear that she was annoyed with me for bringing it up. There’s nothing worse than booking and paying for a spa pedicure only to feel rushed through the service and then treated like an inconvenience for politely asking that sloppy polish be corrected. I’ve had much less expensive pedicures where the technicians took considerably more time and care, the service was more thorough, and the salons themselves offered a much nicer atmosphere. I didn’t even receive a brief foot or leg massage—or any of the little touches that many salons include as a courtesy to make the experience feel relaxing and enjoyable. For the price, I expected a much higher level of service, attention to detail, and overall experience. Unfortunately, I would not return. It was significantly overpriced for what I received.